LindyLindy AI is a cutting-edge workflow automation tool for enhancing customer support operations. Its standout feature is the ability to seamlessly integrate with your existing knowledge base, enabling it to automatically draft, send, or save email responses to user inquiries. It is highly customizable, making it ideal for building a tailored support agent that aligns perfectly with your business needs. Lindy helps you save time, maintain consistency, and ensure a high-quality customer experience with its intuitive interface and powerful automation capabilities while reducing the manual workload for your support team.
In this tutorial, we’ll build a custom support agent using Lindy, a powerful workflow automation tool. Lindy seamlessly integrates with your knowledge base to automatically draft, send, or save email responses to user inquiries.
By the end of this tutorial, you'll be able to:
- Set up your trigger
- Add initial conditions
- Link a knowledge base
- Refine the workflow with additional conditions
- Draft and send the email
Let’s get right into it!
