How many times have you wished to automate comment replies on your social media posts? No one has the time to communicate with potential buyers, especially on social media, because of the distraction it causes. However, the downside of delaying replies to comments can negatively affect your business’s online rapport. It also causes a loss of business because, most of the time, interested individuals commenting on your business posts are potential customers.
You never know; life-long customers might be waiting for you in the comments section!
Since dedicating resources to replying to social media comments can be costly, this mundane task is often assigned to interns and lower-level staff, which is not the best case.
With the help of AI automation, you can now say goodbye to delayed replies, bad online rapport, and a potential loss of business. You can now use Make.com automation to draft automated replies to comments with a specific word.
This tutorial explains the exact steps to automate Facebook comment replies and build a strong customer support base. It shows you how to use specific words in the comments as triggers that can be used to post a particular reply.
After going through this tutorial, you’ll be able to:
- Identify the Facebook page posts and set automation steps
- Draft automated replies for comments using trigger words
- Run the scenario and tweak your replies
Let’s get started with it.
