35 ChatGPT Prompts That Build Brands People Actually Remember
Copy-paste prompts for brand strategy, positioning, voice guidelines, naming, taglines, and storytelling. From startup identity to enterprise rebrand — faster.
Brand Strategy & Positioning
Define Your Brand Positioning
Help me define brand positioning for [brand/company name]. What we sell: [products/services] Target audience: [who we serve] Competitors: [list 3-5 main competitors] What makes us different: [honest differentiators] What customers say they love about us: [voice of customer] Current perception: [how people see us now] Desired perception: [how we want to be seen] Create a positioning framework: positioning statement (For [target], [brand] is the [category] that [key benefit] because [reason to believe]), competitive positioning map (where we sit vs competitors on 2 key dimensions), points of parity (what we must match competitors on), points of difference (what only we offer), brand essence (one word or phrase that captures everything), and the "only" statement ("[Brand] is the only [category] that [unique claim]"). Test each element: is it true? Is it relevant? Is it differentiated? Is it sustainable?
Creates a complete positioning framework that distinguishes you from competitors. The "only" statement forces radical clarity about what makes you uniquely valuable.
Pro tip: If your positioning could describe a competitor, it's not positioning — it's a category description. "High-quality products with great customer service" positions no one. What specifically can you claim that no competitor can?
Build a Brand Strategy Document
Create a brand strategy document for [brand name]. Business context: [industry, stage, size, goals] Target audience: [primary and secondary] Product/service: [what we offer] Founder story: [why the company exists] Values: [what we believe in] Competitive landscape: [who we're up against] Build a strategy covering: brand purpose (why we exist beyond making money), brand vision (what the world looks like if we succeed), brand mission (what we do every day to get there), brand values (3-5 values with behavioral definitions — not just words), target audience profiles (who we serve and what they need), brand personality (if our brand were a person, who would they be?), brand promise (what we guarantee every customer), competitive differentiation, and brand architecture (if multiple products/sub-brands). For each element: provide a draft, explain why it works, and include a "stress test" question to validate it.
Creates a comprehensive brand strategy that goes beyond surface-level brand guidelines to the strategic decisions that drive everything else.
Pro tip: Brand values without behavioral definitions are posters on the wall. "Innovation" means nothing. "We ship experiments weekly and kill what doesn't work" means everything. Define values as behaviors.
Develop a Brand Messaging Framework
Create a messaging framework for [brand]. Positioning: [your positioning statement] Audiences: [list each audience segment] Key offerings: [products/services] Build a messaging hierarchy: brand narrative (the overarching story in 100 words), elevator pitch (30-second verbal version), key messages (3-5 core messages that support the positioning), proof points for each message (evidence that makes it credible), audience-specific messaging (how to adapt for each segment), and objection-handling messages (responses to common pushback). Include a messaging matrix: [Audience] × [Message] × [Proof Point] × [Channel]. Write example copy showing how the framework translates to: homepage headline, sales email opening, social media bio, and investor pitch opening.
Creates a messaging system that keeps all communications consistent while allowing adaptation for different audiences and channels. The example copy shows the framework in action.
Pro tip: Test your key messages with real customers. Messages that sound great internally often miss what customers actually care about. "We use advanced AI algorithms" matters to you. "Get answers in 30 seconds" matters to them.
Conduct a Brand Audit
Help me audit [brand name]'s current brand presence. I'll describe our current touchpoints: Website: [describe messaging, design, experience] Social media: [describe presence and tone] Email: [describe communications] Sales materials: [describe] Customer experience: [describe typical interactions] Visual identity: [describe current look] Competitor comparison: [how we look vs competitors] Audit for: consistency (does the brand feel the same across all touchpoints?), clarity (is the value proposition immediately clear?), differentiation (do we look/sound different from competitors?), relevance (does the brand resonate with our target audience?), authenticity (does external brand match internal reality?), and professionalism (do any touchpoints undermine credibility?). For each area: rate current performance (1-10), identify specific issues, and recommend improvements prioritized by impact.
Systematically evaluates your brand across all touchpoints. The consistency check is the most common failure — brands that feel different on their website vs their emails confuse customers.
Pro tip: Ask 5 customers to describe your brand in 3 words. If their words don't match your intended positioning, there's a gap between your brand strategy and your brand reality. Close that gap.
Position a New Product Within an Existing Brand
I'm launching a new product under [existing brand]. Help me position it. Existing brand: [describe the parent brand, its positioning, and audience] New product: [what it is, who it's for, what it does] Relationship to existing products: [complementary, upgrade, new market, etc.] Potential tension: [how the new product might conflict with existing brand perception] Create a product positioning that: leverages the parent brand's equity (what transfers), establishes its own identity (what's unique to this product), doesn't cannibalize existing products, appeals to [target audience] while not alienating existing customers, and fits within the brand architecture. Include: product naming strategy (sub-brand, descriptive, endorsed, independent), messaging hierarchy showing parent brand → product relationship, and a launch messaging plan.
Navigates the tricky balance of leveraging existing brand equity while giving a new product its own identity. The cannibalization analysis prevents internal competition.
Pro tip: New products that confuse the parent brand's positioning are worse than standalone launches. If the new product requires explaining "we also do this now," you may need a separate brand.
Create a Competitive Differentiation Strategy
Help me differentiate [brand] from our competitors. Us: [what we offer, our strengths, our weaknesses] Competitor 1: [name, positioning, strengths, weaknesses] Competitor 2: [same] Competitor 3: [same] Analyze: where we genuinely win (not aspirationally — where customers actually choose us), where we genuinely lose, where all competitors are the same (table stakes), and white space (what nobody does well). Create a differentiation strategy: pick the dimension we can own, the proof that makes our claim credible, how to communicate it without bashing competitors, what we need to stop claiming (if it's not differentiated, don't lead with it), and a "us vs them" comparison page framework (honest, not manipulative). Test the differentiation: is it meaningful to customers? Can we sustain it? Is it hard to copy?
Finds genuine differentiation based on reality, not aspiration. The "what to stop claiming" advice is counterintuitive but powerful — leading with shared features dilutes your unique value.
Pro tip: The strongest differentiation comes from choosing what NOT to be. "We're not for everyone" is more memorable than "we're the best for everyone." Category kings own a specific position, not a generic one.
Brand Voice & Tone
Develop Brand Voice Guidelines
Create brand voice guidelines for [brand]. Brand personality: [describe — if your brand were a person] Target audience: [who we talk to] Industry: [sector and typical industry tone] Competitive voices: [how competitors sound] Our differentiator: [what makes our voice unique] Create comprehensive voice guidelines: voice attributes (4-5 adjectives that define our voice, with definitions), tone spectrum (how voice adapts across contexts — formal ↔ casual, serious ↔ playful), vocabulary (words we use, words we avoid, jargon policy), grammar preferences (contractions? sentence fragments? Oxford comma?), writing rules (sentence length, paragraph length, active vs passive), and channel-specific tone adjustments (how our voice adapts for social, email, website, support). Include 10+ before/after examples showing generic copy transformed into our voice. Create a "does this sound like us?" checklist writers can use.
Creates voice guidelines that any writer can follow to produce consistent, on-brand content. The before/after examples are worth more than any amount of abstract guidance.
Pro tip: Test your voice guidelines by giving the same writing prompt to 3 different people with only the guidelines to reference. If the results sound consistent, the guidelines work. If they're wildly different, add more examples.
Create a Brand Tone Matrix
Build a tone matrix for [brand] that shows how our voice adapts across different situations. Brand voice: [describe — the constant personality] Audiences: [list segments] Situations: [marketing, support, crisis, celebration, onboarding, etc.] Create a matrix mapping: situation × audience × tone adjustment. For each cell: describe the tone shift, provide a sample sentence, and explain the reasoning. Key situations to cover: marketing and acquisition (confident, aspirational), onboarding (helpful, encouraging), customer support (empathetic, solution-focused), error messages and apologies (honest, reassuring), celebrations and milestones (warm, genuine), difficult conversations (direct, compassionate), and crisis communication (transparent, calm). The voice stays constant — only the tone shifts. Explain the difference between voice (who you are) and tone (how you adapt).
Maps how your brand voice adapts while maintaining consistency. The voice/tone distinction is the most important concept in brand writing — your personality stays the same even when your mood changes.
Pro tip: A great test: read your marketing page and then your error page. They should sound like the same brand having a different kind of day. If they sound like different companies, your tone is shifting too much.
Rewrite Existing Copy in Brand Voice
Rewrite these pieces of existing copy in our brand voice. Brand voice: [describe voice attributes, personality, do's and don'ts] Target audience: [who reads this] Copy to rewrite: 1. [Paste existing homepage copy] 2. [Paste existing email copy] 3. [Paste existing product description] 4. [Paste existing support response] 5. [Paste existing social media post] For each piece: rewrite in brand voice, explain what changed and why, rate how far the original was from on-brand (1-10), and highlight the specific voice guidelines applied. Then: identify patterns in the original copy (what keeps going wrong?) and suggest a "voice cheat sheet" based on the most common corrections needed.
Transforms existing off-brand copy while teaching your team what on-brand writing looks like. The pattern identification prevents the same voice drift from recurring.
Pro tip: Start with your highest-traffic pages. Your homepage and pricing page are seen more than anything else — fixing those first has the biggest impact on brand perception.
Create a Content Style Guide
Build a content style guide for [brand] that governs all written content. Brand voice: [reference voice guidelines] Content types: [blog, social, email, product, documentation, ads] Team: [who writes — marketing, product, support, executives] Create a style guide covering: writing principles (the big rules that govern everything), formatting standards (headings, lists, bold/italic, links), SEO writing guidelines (without sacrificing voice), accessibility writing standards (plain language, alt text, structure), content-specific guidelines for each type, headline and subject line formulas, CTA writing rules, legal and compliance requirements (disclaimers, claims, etc.), and inclusive language guidelines. Include a "quick reference card" (one page with the most important rules) and a review checklist for content approval.
Creates the operational guide that keeps all content consistent across teams and content types. The quick reference card ensures even busy writers check the essentials.
Pro tip: A style guide nobody reads is useless. Keep it short, make it searchable, and update it when questions arise. The best style guides are living documents, not 50-page PDFs.
Develop Internal Brand Language
Help me create internal brand language — the proprietary terms and frameworks that make our brand unique. Brand: [name and what we do] Our methodology/approach: [how we do things differently] Key concepts: [ideas central to our brand] Competitors' language: [terms they use that we should avoid] Develop: 5-10 proprietary terms or phrases we can own (for our methodology, features, values, or customer experience), naming conventions for our features/products, a brand lexicon (our terms vs generic terms — "we say X, not Y"), internal frameworks we can reference externally, and a glossary of brand-specific terminology. For each term: the term itself, definition, usage context, and why it strengthens our brand. Test: does this term feel natural? Can customers adopt it? Does it differentiate us?
Creates the proprietary language that makes your brand distinctive and harder to copy. When customers use your terms, you've achieved brand language dominance.
Pro tip: The best brand terms are adopted by customers naturally. "Google it," "Slack me," "Uber ride" — these started as brand decisions and became verbs. Make your terms useful and intuitive enough to spread.
Brand Naming & Taglines
Generate Brand Name Options
Generate brand name options for [describe the business/product]. Industry: [sector] Target audience: [who] Brand personality: [attributes] Must convey: [key associations — trust, innovation, warmth, etc.] Naming style preference: [real word, invented, compound, acronym, founder name, descriptive] Names to avoid sounding like: [competitors or undesirable associations] Generate 30 name options across styles: descriptive (says what we do), suggestive (hints at what we do), abstract (creates a new association), compound (two words merged), and acronym/abbreviation. For each name: explain the meaning and association, check obvious URL availability ([name].com likely available?), flag potential trademark conflicts, test international pronunciation (no unfortunate meanings in other languages), and rate on: memorability, uniqueness, and relevance. Shortlist the top 5 with detailed rationale.
Generates names across multiple naming strategies instead of just brainstorming random words. The trademark and international checks prevent expensive mistakes.
Pro tip: Before falling in love with a name, check trademark databases (USPTO, EUIPO) and domain availability. The perfect name that's already trademarked in your industry is useless.
Create Taglines and Slogans
Create tagline options for [brand name]. Brand positioning: [your positioning statement] Key benefit: [the #1 thing customers get] Brand personality: [tone and feel] Target audience: [who] Current tagline: [if any, and why you want to change it] Competitor taglines: [list them — we can't be too similar] Generate 20 tagline options across styles: benefit-driven ("Just Do It"), descriptive ("The Ultimate Driving Machine"), aspirational ("Think Different"), provocative ("Impossible Is Nothing"), and emotional ("Because You're Worth It"). For each: the tagline, what makes it work, how it supports the positioning, whether it works as: a standalone statement, a headline complement, and in conversation ("I use [brand], you know, [tagline]"), and a memorability rating (1-10). Shortlist the top 5 with testing suggestions.
Generates taglines across proven slogan archetypes. The "works in conversation" test catches taglines that look good on paper but feel awkward when spoken.
Pro tip: The best taglines pass the "overheard" test: if someone overhears just the tagline with no other context, do they understand what the brand offers or values? "Think Different" works even without seeing the Apple logo.
Name a Product Feature or Service
Help me name a new [feature/service/product line] for [brand]. What it does: [describe functionality or offering] Who uses it: [target user] Parent brand: [name and voice] Existing product names in our lineup: [list them — new name must fit the family] Naming convention: [if any pattern exists] Generate names that: fit within our existing naming convention, clearly communicate what the feature/service does, are easy to say, spell, and remember, work in marketing copy and conversation, don't conflict with competitor feature names, and scale (won't be limiting if the feature grows). Provide: 15 options with rationale, a naming rubric to evaluate them (functionality, memorability, brand fit, differentiation, scalability), and recommended top 3 with A/B testing suggestions.
Creates feature names that fit within your existing brand architecture. The naming rubric makes the final decision systematic instead of subjective.
Pro tip: Descriptive names teach themselves (Google Maps, Apple Pay). Creative names require marketing spend to build recognition (Spotify, Pinterest). If you have limited marketing budget, lean descriptive.
Test and Refine a Brand Name
I'm considering these names for [business/product]: [List 3-5 name candidates] Help me evaluate each name on: first impression (what does someone think when they hear it for the first time?), pronunciation (can it be said over the phone? spelled from hearing it?), memorability (will someone remember it after hearing it once?), searchability (can you Google it and find us?), domain and social availability, trademark risk assessment, cultural sensitivity (any negative meanings globally?), longevity (will this name age well?), and brand stretch (can the brand grow into new areas with this name?). Create a scoring matrix and make a recommendation. For the top choice, suggest: how to introduce it, potential brand stories to build around it, and variations for sub-brands or products.
Provides a rigorous evaluation framework for name candidates instead of relying on which one "feels right." The searchability and pronunciation tests catch practical issues creative sessions miss.
Pro tip: Test name candidates by phone: "I work at [name]." If you have to spell it every time, reconsider. A name that requires spelling is a name that gets misremembered, mistyped, and lost.
Brand Storytelling
Write Your Brand Origin Story
Help me craft our brand origin story. The facts: founder name: [name], when founded: [year], why: [the honest reason — problem experienced, opportunity spotted, passion project], early challenges: [what was hard], turning point: [the moment things changed], where we are now: [current state] Craft the story in 3 versions: the 60-second pitch (for networking and introductions), the full narrative (for website "About" page, 500-800 words), and the social media version (for LinkedIn, Instagram — 150 words). Each version should: follow a narrative arc (problem → struggle → insight → creation → impact), be emotionally engaging without being manipulative, feel authentic (don't over-polish the struggle or overstate the success), connect the founder's motivation to the customer's problem, and end with forward momentum (where we're going, not just where we've been). Include where to use each version and how to adapt it for different audiences.
Creates a brand origin story that connects emotionally while remaining authentic. The three-version approach gives you the right story length for any context.
Pro tip: The most powerful origin stories are about the customer's problem, not the founder's genius. "I experienced this frustrating problem and couldn't find a good solution" resonates more than "I saw a market opportunity."
Build a Brand Narrative Framework
Create a brand narrative framework for [brand] that guides all our storytelling. Brand: [what we do and for whom] Mission: [our purpose] Values: [what we believe] Customer transformation: [what changes for our customers] Build a narrative framework with: the big story (our worldview — what we believe about the world), the villain (the problem or enemy we're fighting against), the hero (our customer — not us), the guide (our role — we help the hero succeed), the plan (how we help — simple steps), the call to action (what the hero should do), the stakes (what happens if they don't act), and the resolution (the transformation when they succeed). Apply the framework to create: website narrative structure, sales narrative, social media storytelling themes, and internal culture narrative. This is StoryBrand-inspired but customized to our specific brand.
Creates a story structure that positions the customer as the hero and your brand as the guide. This framework drives all content from website copy to sales conversations.
Pro tip: Your customer is Luke Skywalker. You are Yoda. The brand that positions itself as the hero ("We're the best!") loses to the brand that positions the customer as the hero ("You can succeed — here's how").
Create Customer Success Stories
Help me structure customer success stories for [brand]. I have these customer results: [List 3-5 customers with: who they are, what they achieved, metrics if available] For each customer, create: a case study structure (challenge → solution → results), a testimonial request template (questions that elicit compelling quotes), a short-form version (social media, 50-100 words), a medium-form version (email, landing page, 200-300 words), and a long-form version (detailed case study, 800-1200 words). Each version should: lead with the result (not the company description), use specific numbers and metrics, quote the customer directly, show the transformation (before → after), and subtly highlight your product without being self-promotional. Include SEO-optimized titles for the long-form versions.
Creates multi-format customer stories that demonstrate real results. Leading with the outcome instead of the company description grabs attention and builds credibility.
Pro tip: The best customer stories include a moment of doubt or struggle. "We weren't sure this would work, but..." makes the success more believable than "everything was amazing from day one."
Develop a Content Storytelling Calendar
Create a quarterly content storytelling calendar for [brand]. Brand narrative: [your core story] Content channels: [blog, social, email, podcast, video] Audience: [who we're reaching] Business goals this quarter: [launches, campaigns, milestones] Plan 12 weeks of story-driven content: assign a theme to each week that supports the brand narrative, balance content types: customer stories, thought leadership, behind-the-scenes, educational, and cultural moments, align stories with business goals without being salesy, include "tentpole" content pieces (big stories) and supporting content, plan the content arc (how stories build on each other over the quarter), and identify cross-channel storytelling opportunities (same story, different formats). For each week: the story angle, content pieces per channel, and how it connects to the brand narrative.
Creates a content calendar organized by story arcs instead of random topics. The narrative arc across the quarter builds a cumulative brand story over time.
Pro tip: The best brand content follows a rhythm: share customer stories to build credibility, thought leadership to build authority, and behind-the-scenes to build connection. Repeat this cycle rather than clustering all of one type.
Write a Brand Manifesto
Write a brand manifesto for [brand]. What we believe: [core beliefs about our industry/world] What we're against: [the status quo we reject] What we're for: [the change we're making] Our audience's aspiration: [what our customers want to achieve] Brand personality: [voice and tone] Create a manifesto that: opens with a bold statement of belief, paints a picture of the problem (what's broken), articulates our vision of a better way, positions our audience as agents of change, and ends with a rallying call. Write 3 versions: long form (300-500 words, for website or video), medium (150 words, for print or social), and micro (25 words, for a poster or T-shirt). The manifesto should: inspire without being preachy, be specific to our brand (not generic inspiration), and create a sense of belonging ("if you believe this, you're one of us").
Creates a manifesto that articulates what your brand stands for in emotionally compelling language. The "sense of belonging" effect turns customers into advocates.
Pro tip: A manifesto works best when it takes a genuine stand — which means some people will disagree. If everyone agrees with your manifesto, it's too safe to be memorable. The brands that stand for something attract the right people and repel the wrong ones.
Brand Identity & Visual Direction
Write a Creative Brief for Visual Identity Design
Write a creative brief for a designer creating our visual identity. Brand: [name and what we do] Brand strategy: [positioning, personality, values] Target audience: [who and their aesthetic preferences] Competitors' visual identity: [describe how they look] Preferences: [styles we like, styles we hate] Applications: [where the identity will be used] The brief should cover: project overview and objectives, brand personality translated to visual attributes, mood and feel direction (2-3 mood board descriptions), must-haves (logo, colors, typography, iconography), constraints (technical, budget, timeline), inspiration and anti-inspiration (what to aim for and what to avoid), specific deliverables expected, and evaluation criteria (how we'll judge the work). Write for a designer who knows nothing about the brand — the brief must stand alone.
Creates a brief that gives designers creative direction without dictating the solution. The anti-inspiration section is as important as the inspiration — knowing what to avoid prevents wasted rounds.
Pro tip: Include 3 competitor visual identities and explain what you like and don't like about each. Showing a designer what NOT to do saves more revision rounds than showing them what TO do.
Describe a Visual Brand Direction
Describe the visual direction for [brand] to guide designers, marketers, and content creators. Brand personality: [attributes] Industry context: [where we sit] Audience preferences: [what they respond to visually] Describe in detail: color psychology (what colors convey our brand values and why), typography direction (serif vs sans-serif, weight, personality), photography style (subjects, lighting, composition, filters), illustration style (if applicable — geometric, organic, minimal, detailed), iconography approach, layout and composition principles, texture and pattern preferences, motion and animation style, and overall visual hierarchy philosophy. For each element: describe the "why" (what it communicates about our brand), provide 3 reference examples (describe them — these are text-based direction, not visual files), and note what to absolutely avoid. This should be comprehensive enough for a designer to begin working.
Provides thorough visual direction in text form that any designer can interpret. The "why" behind each visual choice ensures the design serves the brand strategy, not just aesthetics.
Pro tip: Visual identity should make your brand instantly recognizable at a glance. The test: cover the logo on your website. Would someone still know it's your brand from the colors, typography, and imagery alone?
Create Brand Guidelines for Consistency
Create the written sections of a brand guidelines document for [brand]. Existing brand elements: [logo, colors, fonts, voice — what's been established] Team using the guidelines: [designers, marketers, partners, franchises] Common brand consistency issues: [where things go off-brand] Create guidelines covering: brand overview (purpose, values, personality — recap), logo usage (size, spacing, placement rules, what not to do), color system (primary, secondary, accent, backgrounds — with meaning), typography system (headings, body, UI — hierarchy and usage), imagery direction (photography, illustration, icons), voice and tone summary (for non-writers), application examples (showing all elements working together: social, email, presentation, print), and co-branding rules (partner logos, sponsorships, collaborations). For each section: provide clear rules, common mistakes to avoid, and a "when in doubt" decision guide.
Creates the written framework of a brand guidelines document that ensures consistency across all touchpoints and team members.
Pro tip: Brand guidelines should be short enough to read in 15 minutes and include a 1-page cheat sheet. Nobody reads 50-page guidelines. Make the essentials impossible to miss.
Plan a Brand Refresh Strategy
We need to refresh our brand without losing what works. Current brand has been established for [years]. What's working: [elements customers recognize and value] What's outdated: [elements that feel stale or off-target] Reason for refresh: [growth into new market, modernization, repositioning, merger, etc.] Budget: [scope — logo only, full rebrand, or somewhere between] Timeline: [when it needs to launch] Create a refresh strategy: what to keep (brand equity to protect), what to evolve (modernize without losing recognition), what to replace (elements that no longer serve the brand), implementation roadmap (what changes first, second, third), internal rollout plan (getting the team on board before external launch), external launch plan (how to introduce changes to customers), and risk mitigation (how to handle "I liked the old brand" reactions). Include: examples of brand refreshes vs full rebrands and which approach fits our situation.
Plans a brand refresh that evolves the brand while protecting the equity you've built. The distinction between refresh and rebrand prevents over-correcting when a lighter touch would suffice.
Pro tip: Evolution beats revolution for established brands. Starbucks has refreshed its logo 4 times — each time removing complexity but keeping the core siren recognizable. Small, strategic changes compound into modernization.
Brand Experience & Culture
Design a Brand Experience Across Touchpoints
Map and design the brand experience across all customer touchpoints for [brand]. Customer journey stages: [awareness → consideration → purchase → onboarding → usage → advocacy] Touchpoints: [website, social, email, packaging, customer support, physical space, etc.] Brand promise: [what we promise customers] For each touchpoint at each stage: describe the ideal brand experience, identify where the brand promise should be visible, note the emotional tone (excited, reassured, empowered, etc.), specify brand elements that should be present (visual, verbal, experiential), flag touchpoints where the experience currently breaks, and suggest "surprise and delight" moments. Create a "brand experience scorecard" that rates each touchpoint on: consistency, emotional impact, and brand promise delivery. Prioritize improvements by customer impact.
Maps the total brand experience instead of thinking about branding as just visual identity. The surprise and delight moments create the stories customers tell others.
Pro tip: The moments between major touchpoints often define the brand experience more than the touchpoints themselves. The waiting time, the confirmation email, the packaging — these "micro-moments" are where brands win or lose loyalty.
Build an Internal Brand Culture
Help me build internal brand culture at [company]. Brand values: [list values]. Current culture reality: [honest assessment]. Team size: [number] Work setup: [in-office/remote/hybrid] Biggest culture gap: [where values and reality diverge] Create an internal brand culture plan: values activation (turn each value into specific daily behaviors), hiring for brand fit (interview questions and evaluation criteria), onboarding that embeds brand culture (first week, first month), rituals and traditions that reinforce values (meetings, celebrations, recognition), communication norms that reflect the brand voice, decision-making frameworks based on values (when values conflict, which wins?), and culture measurement (how to know if culture is healthy). For each value: provide a behavioral definition, a recognition example, and a story template for when someone demonstrates it.
Turns brand values from wall art into daily behaviors. The behavioral definitions and recognition systems make values actionable instead of aspirational.
Pro tip: Culture is what you tolerate, not what you post on the wall. If a value says "customer first" but a top performer who mistreats customers faces no consequences, the real culture is "results first." Align consequences with values.
Create a Brand Ambassador Program
Design a brand ambassador program for [brand]. Goal: [awareness, UGC, sales, community, all of the above] Ambassador profile: [who we want — customers, influencers, employees, partners] Budget: [what we can invest] Products/services: [what ambassadors would represent] Create a program with: ambassador selection criteria (who qualifies and how to find them), program structure (tiers, expectations, rewards), onboarding process (how to train ambassadors on the brand), content guidelines (what ambassadors should and shouldn't say), incentive structure (compensation, perks, exclusive access), measurement and KPIs, communication cadence (how to keep ambassadors engaged), and legal considerations (FTC disclosure, contracts, IP). Include: a pitch email for recruiting ambassadors, a welcome packet outline, and a 90-day engagement plan.
Creates a structured ambassador program instead of ad-hoc influencer outreach. The tiered structure and ongoing engagement plan prevent the common failure of ambassadors going quiet after the first month.
Pro tip: Your best brand ambassadors are already your customers — they just haven't been asked. Look at who's already sharing your brand on social media and invite them first. Authentic advocacy beats paid promotion.
Develop a Brand Crisis Communication Plan
Create a brand crisis communication plan for [brand]. Industry: [sector] Brand reputation: [current perception] Likely crisis scenarios: [data breach, product recall, PR controversy, executive misconduct, customer complaint goes viral, service outage, etc.] For each scenario, create: initial response template (first 1-2 hours), detailed statement template (within 24 hours), channel strategy (which channels to address and in what order), spokesperson preparation, stakeholder-specific communications (customers, employees, investors, media, partners), escalation protocol (who decides what, contact tree), social media monitoring and response guidelines, and recovery plan (rebuilding trust after the crisis passes). Include: what to NEVER do in a crisis (delete posts, blame customers, go silent), how to maintain brand voice during crisis communication, and post-crisis brand health assessment. Create a one-page crisis response checklist the team can grab in an emergency.
Creates a crisis playbook before you need it. The templated responses and escalation protocol mean you react quickly and strategically instead of scrambling.
Pro tip: The first hour of a crisis defines the narrative. Acknowledge quickly (even before you have all the facts), take responsibility where appropriate, and communicate what you're doing. Silence in the first hour lets others write your story.
Frequently Asked Questions
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