30 Claude Prompts That Build KPIs & Dashboards
Describe your business and Claude returns the finished artifact: a metric set with clear definitions, formulas, and targets, or a self-contained HTML KPI dashboard you can preview. Covers SaaS, marketing, sales, support, product, and finance.
In short: This page contains 30 copy-paste ready prompts, organized into 6 categories with a description and pro tip for each. The first 15 prompts are free instantly — no signup needed. Hand-curated and tested by the AI Academy team.
SaaS Metrics
5 promptsNorth-Star Metric & KPI Tree
1/30You are a SaaS growth analyst who designs metric frameworks for software companies. <context> I need a complete KPI framework anchored on a single North-Star metric, delivered as a self-contained, filled-in reference document I can hand to my team. </context> <inputs> - Product (one line): [WHAT IT DOES] - Business model: [SELF-SERVE / SALES-LED / HYBRID] - Stage and rough scale: [E.G. SEED, 200 PAYING ACCOUNTS] - The moment users get real value: [ACTIVATION EVENT] - Monetization: [SUBSCRIPTION / USAGE / SEATS] </inputs> <task> Propose one North-Star metric with a one-line rationale, then build a KPI tree of 8-10 supporting metrics grouped into acquisition, activation, engagement, revenue, and retention. For each KPI give a plain-English definition, the exact formula, a realistic target or benchmark for my stage, the data source, and the review cadence. </task> <constraints> - Formulas must be exact and computable from data I already have. - Targets tied to my stage, not generic vanity numbers; no filler metrics. - Flag any KPI that is a vanity metric and say what to track instead. </constraints> <format> Return a Markdown table (KPI | Definition | Formula | Target | Data source | Cadence) as an artifact, then a short note on which two KPIs to watch weekly. </format>
Produces a full SaaS KPI framework built around one North-Star metric with formulas and targets, ready to use.
Pro tip: Tell Claude your single biggest current bottleneck and it will weight the KPI tree toward the metrics that move it.
MRR & ARR Growth Dashboard
2/30You are a revenue-operations analyst and front-end developer who builds recurring-revenue dashboards. <context> Build a self-contained HTML KPI dashboard for my subscription revenue, with inline CSS and CSS/SVG charts, previewable instantly as an artifact. </context> <inputs> - Current MRR and last-month MRR: [NUMBERS] - New, expansion, contraction, churned MRR this month: [NUMBERS] - Active accounts and average revenue per account: [NUMBERS] - Trailing 6 months of MRR: [SIX NUMBERS OR "MAKE PLAUSIBLE"] - Currency and brand color: [E.G. USD, INDIGO] </inputs> <task> Build a dashboard with a top row of KPI cards (MRR, ARR, net new MRR, MoM growth %, ARPA), an MRR movement waterfall (new / expansion / contraction / churn), a 6-month MRR trend line chart, and a small quick-ratio callout. Compute every derived figure from the inputs and label each card with its formula in a tooltip or caption. </task> <constraints> - One self-contained responsive HTML file; no libraries, charts drawn with inline SVG or CSS. - All math correct and consistent (ARR = MRR x 12); accessible contrast and semantic markup. - Use clear up/down deltas with color and an arrow, not just numbers. </constraints> <format> Return the full HTML as an artifact, then explain where to paste live numbers and how to swap the sample series for real data. </format>
Builds a self-contained MRR/ARR dashboard with movement waterfall and trend chart as a previewable artifact.
Pro tip: Paste your real last-six-months MRR so the trend line and growth deltas reflect your actual trajectory, not a demo curve.
Churn & Net Revenue Retention Set
3/30You are a SaaS retention analyst who defines churn and expansion metrics precisely. <context> I need an unambiguous, filled-in definition set for every churn and retention KPI so my team stops calculating them differently. </context> <inputs> - Contract types: [MONTHLY / ANNUAL / MIXED] - Segments I care about: [E.G. SMB VS ENTERPRISE] - What counts as a churn event: [CANCELLATION / NON-RENEWAL / DOWNGRADE] - Current rough numbers if known: [ACCOUNTS, MRR, LOSSES] </inputs> <task> Define gross revenue churn, net revenue retention, logo churn, gross retention, expansion rate, and quick ratio. For each: a plain definition, the exact formula with the numerator and denominator spelled out, the window it is measured over, a healthy benchmark for my model, and the most common way people miscalculate it. </task> <constraints> - Be explicit about monthly vs annual normalization and cohort vs snapshot methods. - Call out the classic traps (e.g. including new logos in the retention denominator). - No hand-waving; every formula must be reproducible in a spreadsheet. </constraints> <format> Return a Markdown table (Metric | Definition | Formula | Window | Benchmark | Common mistake) as an artifact, then a worked numeric example for NRR. </format>
Delivers precise, standardized churn and retention KPI definitions with formulas and a worked NRR example, ready to use.
Pro tip: Ask Claude to add a second row of formulas normalized to annual so monthly and annual plans are comparable side by side.
Unit Economics Scorecard
4/30You are a SaaS finance analyst and developer who builds unit-economics scorecards. <context> Build a self-contained HTML scorecard for my unit economics with inline CSS, previewable instantly as an artifact. </context> <inputs> - Blended CAC (fully loaded): [NUMBER] - Average revenue per account per month: [NUMBER] - Gross margin %: [NUMBER] - Average customer lifetime in months (or monthly churn %): [NUMBER] - Sales and marketing spend last period: [NUMBER] </inputs> <task> Build a scorecard showing CAC, LTV, LTV:CAC ratio, CAC payback period (months), and gross margin, each as a KPI card with the computed value, its formula, and a color-coded health badge against standard benchmarks (e.g. LTV:CAC above 3, payback under 12 months). Add a one-line verdict per metric explaining whether it is healthy and why. </task> <constraints> - One self-contained responsive HTML file; no libraries. - Use margin-adjusted LTV, and show the formula on each card; math must be internally consistent. - Green/amber/red badges based on the stated thresholds, with accessible contrast. </constraints> <format> Return the full HTML as an artifact, then explain the benchmark thresholds you used and which lever moves each metric most. </format>
Builds a color-coded unit-economics scorecard (CAC, LTV, payback) with health badges as a previewable artifact.
Pro tip: Feed Claude your monthly churn instead of lifetime and it will derive lifetime as 1/churn so the LTV is grounded in real retention.
Product-Led Growth Activation Metrics
5/30You are a product-led-growth analyst who defines self-serve funnel and activation KPIs. <context> I need a filled-in metric set for my PLG funnel so I can instrument activation and expansion, delivered as a structured reference document. </context> <inputs> - Signup-to-value path: [KEY STEPS FROM SIGNUP TO AHA MOMENT] - What "activated" means for us: [THE CORE ACTION] - Free-to-paid model: [FREEMIUM / FREE TRIAL / REVERSE TRIAL] - Definition of a PQL: [PRODUCT-QUALIFIED-LEAD SIGNAL] </inputs> <task> Define the PLG funnel KPIs: signup rate, activation rate, time-to-value, PQL conversion, free-to-paid conversion, feature adoption breadth, and net expansion. For each give the definition, the exact formula, where in the funnel it sits, a target for a healthy self-serve product, and the event(s) needed to measure it. </task> <constraints> - Tie each KPI to a specific product event so it is instrumentable, not aspirational. - Distinguish activation (first value) from habit (repeat value) clearly. - No vanity metrics; if signups look good but activation is the real gate, say so. </constraints> <format> Return a Markdown table (KPI | Definition | Formula | Funnel stage | Target | Required event) as an artifact, then a short note on the one activation metric to obsess over first. </format>
Produces an instrumentable PLG activation and funnel metric set with events and targets, ready to use.
Pro tip: Give Claude your real onboarding steps and it will pin time-to-value to the exact event that predicts paid conversion.
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Marketing KPIs
5 promptsFull-Funnel Marketing KPI Framework
6/30You are a marketing analytics lead who builds full-funnel measurement frameworks. <context> I need a complete, filled-in marketing KPI framework spanning the whole funnel so every channel reports on the same definitions. </context> <inputs> - Business type: [B2B SAAS / ECOMMERCE / SERVICES] - Primary channels: [E.G. SEO, PAID, EMAIL, SOCIAL] - Conversion goal: [DEMO / SIGNUP / PURCHASE] - Average deal size or order value: [NUMBER] - Sales cycle length: [DAYS OR "SELF-SERVE"] </inputs> <task> Build a KPI framework across awareness, acquisition, conversion, and retention stages. For each stage list 2-3 KPIs with a plain definition, the exact formula, a benchmark for my business type, the source system, and the owner. Include the connective metrics that link marketing to revenue (MQL-to-SQL rate, pipeline contribution, marketing-sourced revenue). </task> <constraints> - Every KPI must map to a stage and to a revenue outcome, no orphan vanity metrics. - Formulas computable from standard analytics and CRM data. - Distinguish leading indicators from lagging ones explicitly. </constraints> <format> Return a Markdown table (Stage | KPI | Definition | Formula | Benchmark | Source | Owner) as an artifact, then note the three KPIs to put on the leadership dashboard. </format>
Delivers a full-funnel marketing KPI framework tying every stage to revenue, ready to use.
Pro tip: Name your weakest funnel stage and Claude will over-index the framework on the leading indicators that predict that drop-off.
Paid Acquisition Dashboard
7/30You are a performance-marketing analyst and developer who builds paid-media dashboards. <context> Build a self-contained HTML dashboard for my paid acquisition performance, with inline CSS and CSS/SVG charts, previewable instantly as an artifact. </context> <inputs> - Channels and spend each: [E.G. GOOGLE 8K, META 5K] - Clicks, leads, and conversions per channel: [NUMBERS] - Revenue or pipeline attributed per channel: [NUMBERS] - Target CAC or CPA: [NUMBER] - Brand color and currency: [E.G. TEAL, USD] </inputs> <task> Build a dashboard with KPI cards for blended CAC, ROAS, CPL, CPC, and conversion rate, a per-channel comparison bar chart of spend vs revenue, a small table ranking channels by ROAS, and a target-vs-actual CAC gauge. Compute every derived metric from the inputs and color channels above/below the CAC target. </task> <constraints> - One self-contained responsive HTML file; charts drawn with inline SVG or CSS, no libraries. - All math correct (ROAS = revenue / spend, CAC = spend / conversions); accessible contrast. - Clearly flag channels beating vs missing the target CAC with color. </constraints> <format> Return the full HTML as an artifact, then explain the attribution assumption you made and how to plug in a live ad-platform export. </format>
Builds a paid acquisition dashboard with CAC/ROAS cards and channel comparison as a previewable artifact.
Pro tip: Give Claude spend and revenue for each channel separately so the ROAS ranking surfaces which channel to scale or cut.
Content & SEO KPI Set
8/30You are an SEO and content analyst who defines organic-performance metrics. <context> I need a filled-in KPI set for content and SEO so I can prove organic ROI, delivered as a structured reference document. </context> <inputs> - Site type and goal: [BLOG / SAAS / STORE, GOAL] - What a conversion is: [SIGNUP / LEAD / SALE] - Tools I use: [E.G. GA4, SEARCH CONSOLE, AHREFS] - Content cadence: [POSTS PER MONTH] </inputs> <task> Define the core content and SEO KPIs: organic sessions, keyword rankings and share of voice, organic conversion rate, content-assisted conversions, backlink growth and referring domains, and content efficiency (conversions per published piece). For each give the definition, formula, a realistic benchmark, the source tool, and whether it is a leading or lagging indicator. </task> <constraints> - Separate traffic-quality metrics from raw volume so a spike in low-intent traffic is not mistaken for success. - Formulas must be computable from the named tools. - Include one metric that ties content directly to revenue. </constraints> <format> Return a Markdown table (KPI | Definition | Formula | Benchmark | Source | Leading/Lagging) as an artifact, then a short note on how to attribute conversions to content fairly. </format>
Produces a content and SEO KPI set that connects organic performance to revenue, ready to use.
Pro tip: Ask Claude to add a 'content efficiency' row so you rank pieces by conversions-per-post, not just traffic.
Email Marketing Performance Dashboard
9/30You are an email-marketing analyst and developer who builds campaign dashboards. <context> Build a self-contained HTML dashboard for my email program, with inline CSS and CSS/SVG charts, previewable instantly as an artifact. </context> <inputs> - List size and net new subscribers this month: [NUMBERS] - Sends, opens, clicks, unsubscribes last campaign: [NUMBERS] - Conversions and revenue from email: [NUMBERS] - Trailing 6 months of open rate: [SIX NUMBERS OR "MAKE PLAUSIBLE"] - Brand color: [E.G. AMBER] </inputs> <task> Build a dashboard with KPI cards for open rate, click-through rate, click-to-open rate, unsubscribe rate, list growth rate, and revenue per email, a trend line of open rate over 6 months, and a funnel bar (delivered to opened to clicked to converted). Compute every rate from the inputs and label each card with its formula. </task> <constraints> - One self-contained responsive HTML file; charts inline SVG or CSS, no libraries. - All rates computed correctly against the right denominator (opens vs delivered, clicks vs delivered). - Accessible contrast and clear positive/negative deltas. </constraints> <format> Return the full HTML as an artifact, then explain the denominator choices and how to feed it a live export from my ESP. </format>
Builds an email KPI dashboard with rate cards, open-rate trend, and engagement funnel as a previewable artifact.
Pro tip: Include unsubscribes and revenue so Claude can show revenue-per-email next to list health, not just open rates.
Demand-Gen & Brand Scorecard
10/30You are a demand-generation strategist who defines pipeline and brand KPIs. <context> I need a filled-in scorecard of demand-gen and brand KPIs so marketing can be measured on pipeline, not just leads, delivered as a structured reference document. </context> <inputs> - Motion: [INBOUND / OUTBOUND / ABM / MIX] - Funnel stages we use: [E.G. LEAD, MQL, SQL, OPPORTUNITY] - Average deal size and win rate: [NUMBERS] - Brand signals I can track: [E.G. BRANDED SEARCH, DIRECT TRAFFIC, SHARE OF VOICE] </inputs> <task> Define demand KPIs (MQLs, SQL conversion rate, opportunities created, pipeline generated, marketing-sourced and marketing-influenced revenue, cost per opportunity) and brand KPIs (branded search volume, share of voice, direct traffic, brand-lift proxy). For each give a definition, formula, benchmark, source, and cadence. </task> <constraints> - Separate sourced from influenced revenue and define each precisely. - Include one efficiency metric (cost per opportunity or per pipeline dollar). - No vanity metrics; every KPI must inform a budget or targeting decision. </constraints> <format> Return a Markdown table (KPI | Type | Definition | Formula | Benchmark | Source | Cadence) as an artifact, then note which brand KPI best predicts future pipeline. </format>
Delivers a demand-gen and brand KPI scorecard measured on pipeline and revenue, ready to use.
Pro tip: Tell Claude your win rate and deal size so it can back-calculate the MQL volume you actually need to hit a pipeline target.
Sales KPIs
5 promptsPipeline Health KPI Framework
11/30You are a sales-operations analyst who defines pipeline and forecasting metrics. <context> I need a filled-in KPI framework for pipeline health so my team reads the same signals, delivered as a structured reference document. </context> <inputs> - Sales motion: [INBOUND / OUTBOUND / MIX] - Pipeline stages: [LIST YOUR STAGES] - Quota per rep and number of reps: [NUMBERS] - Average deal size and sales cycle length: [NUMBERS] </inputs> <task> Define pipeline-health KPIs: pipeline coverage ratio, pipeline velocity, win rate by stage, average deal size, sales cycle length, stage conversion rates, and slippage. For each give a definition, the exact formula, a healthy benchmark, the data source, and how often to review it. Explain how the metrics combine into a forecast. </task> <constraints> - Pipeline velocity formula must be spelled out (deals x win rate x deal size / cycle length). - Distinguish created, open, and weighted pipeline explicitly. - Flag which metrics are leading (activity, coverage) vs lagging (win rate, revenue). </constraints> <format> Return a Markdown table (KPI | Definition | Formula | Benchmark | Source | Cadence) as an artifact, then a worked pipeline-velocity example using my numbers. </format>
Produces a pipeline-health KPI framework with a worked velocity example, ready to use.
Pro tip: Give Claude your target revenue and it will compute the exact pipeline coverage ratio you need to hit it.
Sales Rep Performance Dashboard
12/30You are a sales-ops analyst and developer who builds rep-performance dashboards. <context> Build a self-contained HTML dashboard comparing my sales reps, with inline CSS and CSS/SVG charts, previewable instantly as an artifact. </context> <inputs> - Reps and their quota: [NAMES + QUOTA EACH] - Closed-won revenue per rep this quarter: [NUMBERS] - Deals worked and deals won per rep: [NUMBERS] - Activities (calls/meetings) per rep: [NUMBERS OR "MAKE PLAUSIBLE"] - Brand color: [E.G. BLUE] </inputs> <task> Build a dashboard with a team KPI summary row (total attainment %, average win rate, total revenue), a per-rep table with quota attainment, win rate, average deal size, and activities, a horizontal bar chart of quota attainment by rep with a 100% target line, and highlight over- and under-performers. Compute every metric from the inputs. </task> <constraints> - One self-contained responsive HTML file; charts inline SVG or CSS, no libraries. - Sort reps by attainment and color code against quota; math internally consistent. - Accessible contrast, sortable-looking table, clear target line on the chart. </constraints> <format> Return the full HTML as an artifact, then explain the attainment calculation and how to paste a live CRM export in place of the sample rows. </format>
Builds a sales rep leaderboard dashboard with quota attainment and win-rate comparison as a previewable artifact.
Pro tip: Add activity counts per rep so the dashboard reveals whether low performers have an activity gap or a conversion gap.
Revenue Forecast Dashboard
13/30You are a revenue-operations analyst and developer who builds forecast dashboards. <context> Build a self-contained HTML forecast dashboard from my weighted pipeline, with inline CSS and CSS/SVG charts, previewable instantly as an artifact. </context> <inputs> - Quarter target: [NUMBER] - Closed-won so far this quarter: [NUMBER] - Open deals by stage with value and win probability: [LIST] - Best-case and commit adjustments if any: [OPTIONAL] - Brand color and currency: [E.G. GREEN, USD] </inputs> <task> Build a dashboard with KPI cards for target, closed-won, weighted pipeline, forecast (closed + weighted), and gap-to-target, a stacked bar showing committed vs best-case vs pipeline, and a stage-by-stage table with value, probability, and weighted value. Compute the weighted forecast and gap from the inputs. </task> <constraints> - One self-contained responsive HTML file; charts inline SVG or CSS, no libraries. - Weighted value = deal value x probability, summed correctly; forecast vs target clearly signed. - Show the gap as positive (surplus) or negative (shortfall) with color; accessible contrast. </constraints> <format> Return the full HTML as an artifact, then explain the forecast method and how to update probabilities as deals progress. </format>
Builds a weighted-pipeline revenue forecast dashboard with gap-to-target as a previewable artifact.
Pro tip: List each open deal with its stage probability so the weighted forecast reflects reality instead of a flat coverage guess.
Sales Cycle & Conversion Metrics
14/30You are a sales-analytics specialist who defines funnel-conversion and cycle metrics. <context> I need a filled-in metric set for how deals move through my funnel so I can find the leakiest stage, delivered as a structured reference document. </context> <inputs> - Pipeline stages in order: [LIST] - Rough deal counts entering each stage last quarter: [NUMBERS] - Average time spent per stage if known: [DAYS] - Average deal size: [NUMBER] </inputs> <task> Define stage-to-stage conversion rate, overall lead-to-close rate, average sales cycle length, average time-in-stage, deal-size distribution, and win/loss ratio. For each give a definition, the exact formula, a benchmark, the source, and what a bad reading tells you to fix. Identify which stage conversion most limits total throughput. </task> <constraints> - Conversion formulas must use consistent numerators/denominators across stages. - Separate cycle length for won vs lost deals if the data allows. - Point to the single stage with the biggest leverage on overall conversion. </constraints> <format> Return a Markdown table (Metric | Definition | Formula | Benchmark | Source | Fix if low) as an artifact, then a short note naming the bottleneck stage from my numbers. </format>
Produces a sales cycle and stage-conversion metric set that pinpoints the funnel bottleneck, ready to use.
Pro tip: Paste deal counts entering each stage and Claude will compute the conversion rates and flag your leakiest step automatically.
SDR / Outbound Activity Scorecard
15/30You are a sales-development analyst who defines outbound activity and pipeline-contribution KPIs. <context> I need a filled-in scorecard for my SDR/BDR team that ties daily activity to pipeline, delivered as a structured reference document. </context> <inputs> - Team size and channels: [E.G. 4 SDRS, EMAIL + CALLS + LINKEDIN] - Monthly meeting/SQL target per rep: [NUMBER] - Typical activity volumes: [DIALS, EMAILS, CONNECTS OR "MAKE PLAUSIBLE"] - Meeting-to-opportunity conversion: [PERCENT IF KNOWN] </inputs> <task> Define outbound KPIs: activities per rep per day, connect rate, positive-reply rate, meetings booked, meeting-held rate, SQL conversion, opportunities sourced, and pipeline generated per rep. For each give a definition, formula, a healthy benchmark, the source, and whether it is an effort or outcome metric. Show the activity math needed to hit the meeting target. </task> <constraints> - Separate effort metrics (dials, emails) from outcome metrics (meetings, SQLs, pipeline). - Reverse-engineer the daily activity needed from the meeting target and conversion rates. - No vanity metrics; every KPI must inform coaching or capacity planning. </constraints> <format> Return a Markdown table (KPI | Type | Definition | Formula | Benchmark | Source) as an artifact, then a worked example of daily activity required to hit quota. </format>
Delivers an SDR outbound scorecard that back-calculates daily activity from the meeting target, ready to use.
Pro tip: Give Claude your meeting-to-opportunity rate so the scorecard converts raw activity into expected pipeline dollars.
Support & CS KPIs
5 promptsCustomer Support KPI Framework
16/30You are a customer-support operations analyst who defines service-quality metrics. <context> I need a filled-in KPI framework for my support team so agents, leads, and execs share one definition set, delivered as a structured reference document. </context> <inputs> - Support channels: [EMAIL / CHAT / PHONE] - Monthly ticket volume and team size: [NUMBERS] - Business hours or 24/7: [DESCRIBE] - SLA targets we promise: [E.G. FIRST REPLY UNDER 4H] </inputs> <task> Define core support KPIs: CSAT, first response time, average resolution time, first-contact resolution rate, ticket volume and backlog, SLA compliance, reopen rate, and tickets per agent. For each give a definition, the exact formula, a strong benchmark, the source, the cadence, and whether it measures speed, quality, or efficiency. </task> <constraints> - Be explicit about business-hours vs calendar-hours timing for response and resolution. - Separate speed metrics from quality metrics so fast-but-bad service is visible. - CSAT formula must state the survey scale and how it is aggregated. </constraints> <format> Return a Markdown table (KPI | Category | Definition | Formula | Benchmark | Source | Cadence) as an artifact, then note the two KPIs a support lead should review daily. </format>
Produces a customer-support KPI framework separating speed, quality, and efficiency, ready to use.
Pro tip: Tell Claude your promised SLA and it will define the compliance KPI around your exact target, not a generic threshold.
Support Team Dashboard
17/30You are a support-operations analyst and developer who builds service dashboards. <context> Build a self-contained HTML dashboard for my support team's health, with inline CSS and CSS/SVG charts, previewable instantly as an artifact. </context> <inputs> - Tickets received, resolved, and open this week: [NUMBERS] - Average first response time and resolution time: [NUMBERS] - CSAT score and response count: [NUMBERS] - SLA compliance %: [NUMBER] - Trailing 7 days of ticket volume: [SEVEN NUMBERS OR "MAKE PLAUSIBLE"] </inputs> <task> Build a dashboard with KPI cards for CSAT, first response time, resolution time, SLA compliance, and open backlog, a 7-day ticket-volume line chart (received vs resolved), and a backlog-trend indicator. Compute derived values and color each card against the SLA and CSAT targets. </task> <constraints> - One self-contained responsive HTML file; charts inline SVG or CSS, no libraries. - Received-vs-resolved lines must make backlog growth or shrinkage obvious. - Green/amber/red status against targets; accessible contrast and clear time units. </constraints> <format> Return the full HTML as an artifact, then explain the backlog logic and how to feed it a live export from my helpdesk. </format>
Builds a support team dashboard with CSAT, SLA, and received-vs-resolved trend as a previewable artifact.
Pro tip: Include both received and resolved counts so the chart shows whether your backlog is quietly growing week over week.
Customer Success Health Metrics
18/30You are a customer-success analyst who defines account-health and retention KPIs. <context> I need a filled-in metric set for customer success so CSMs can spot churn risk early, delivered as a structured reference document. </context> <inputs> - Product usage signals available: [E.G. LOGINS, KEY ACTIONS, SEATS ACTIVE] - Segments: [E.G. SMB, MID, ENTERPRISE] - Renewal model: [ANNUAL / MONTHLY] - What a healthy account looks like: [DESCRIBE] </inputs> <task> Define customer-success KPIs: customer health score (with its component inputs and weights), product adoption rate, NPS, renewal rate, gross and net retention, expansion rate, and churn-risk flag. For each give a definition, formula or scoring method, a benchmark, the source, and the CSM action it should trigger. </task> <constraints> - The health score must be a transparent weighted formula, not a black box; show the weights. - Tie each KPI to a specific play (e.g. low adoption triggers an enablement call). - Distinguish leading risk signals from lagging renewal outcomes. </constraints> <format> Return a Markdown table (KPI | Definition | Formula/Method | Benchmark | Source | Triggered action) as an artifact, then show a sample health-score calculation. </format>
Delivers a customer-success health metric set with a transparent weighted health score, ready to use.
Pro tip: List your usage signals and Claude will weight them into a health score you can compute per account in a spreadsheet.
Churn-Risk & Renewal Dashboard
19/30You are a customer-success operations analyst and developer who builds retention dashboards. <context> Build a self-contained HTML dashboard showing account health and upcoming renewals, with inline CSS and CSS/SVG charts, previewable instantly as an artifact. </context> <inputs> - Accounts with health score, ARR, and renewal date: [LIST 6-10] - Overall renewal rate and net retention: [NUMBERS] - Health score bands: [E.G. GREEN 80+, AMBER 50-79, RED UNDER 50] - Brand color: [E.G. PURPLE] </inputs> <task> Build a dashboard with KPI cards for net retention, renewal rate, ARR at risk (sum of ARR in red/amber accounts), and renewals due this quarter, a health-distribution bar (count of accounts per band), and a table of at-risk accounts sorted by ARR with renewal date and health. Compute ARR-at-risk and the band counts from the inputs. </task> <constraints> - One self-contained responsive HTML file; charts inline SVG or CSS, no libraries. - ARR-at-risk must sum only amber/red accounts; color rows by health band. - Sort the at-risk table by ARR so the biggest exposure is on top; accessible contrast. </constraints> <format> Return the full HTML as an artifact, then explain the at-risk calculation and how to paste a live account export. </format>
Builds a churn-risk dashboard with ARR-at-risk and a sorted at-risk account list as a previewable artifact.
Pro tip: Include each account's ARR and renewal date so the dashboard ranks retention effort by revenue exposure, not just count.
Ticket Volume & SLA Compliance Set
20/30You are a support-analytics specialist who defines volume, staffing, and SLA metrics. <context> I need a filled-in metric set for support volume and SLA adherence so I can plan staffing, delivered as a structured reference document. </context> <inputs> - Channels and volume per channel: [NUMBERS] - SLA tiers by priority: [E.G. P1 1H, P2 4H, P3 1 DAY] - Team size and shifts: [DESCRIBE] - Peak days or hours: [DESCRIBE] </inputs> <task> Define volume and SLA KPIs: ticket volume by channel and priority, SLA compliance rate per tier, backlog and backlog age, tickets per agent per day, average handle time, and contact rate (tickets per active customer). For each give a definition, the exact formula, a benchmark, the source, and how it informs staffing. </task> <constraints> - SLA compliance must be defined per priority tier with the clock rules stated. - Include a staffing formula linking volume and handle time to required agents. - Separate demand metrics (volume, contact rate) from capacity metrics (handle time, tickets per agent). </constraints> <format> Return a Markdown table (KPI | Definition | Formula | Benchmark | Source | Staffing impact) as an artifact, then a worked example estimating agents needed at peak. </format>
Produces a support volume and SLA metric set with a staffing-estimate example, ready to use.
Pro tip: Give Claude your average handle time and volume so it can compute how many agents you actually need at peak.
Product KPIs
5 promptsProduct Engagement KPI Framework
21/30You are a product analyst who defines engagement and stickiness metrics. <context> I need a filled-in KPI framework for product engagement so my team stops arguing over what 'active' means, delivered as a structured reference document. </context> <inputs> - Product type: [B2B SAAS / CONSUMER APP / MARKETPLACE] - What an 'active user' does: [THE CORE ACTION] - Expected usage frequency: [DAILY / WEEKLY / MONTHLY] - Events I can track: [LIST KEY EVENTS] </inputs> <task> Define engagement KPIs: DAU, WAU, MAU, DAU/MAU stickiness ratio, sessions per user, average session length, key-action frequency, and power-user share. For each give a definition, the exact formula, a benchmark for my product type, the required event, and whether it is a breadth or depth metric. </task> <constraints> - Define 'active' with a specific qualifying action, not just an app open. - Match the primary metric to the natural usage frequency (daily vs weekly vs monthly active). - Flag which metrics are vanity if usage is naturally infrequent. </constraints> <format> Return a Markdown table (KPI | Definition | Formula | Benchmark | Required event | Breadth/Depth) as an artifact, then a note on which active-user window fits my usage frequency. </format>
Produces a product-engagement KPI framework with a defensible definition of 'active', ready to use.
Pro tip: Tell Claude your natural usage frequency and it will pick DAU, WAU, or MAU as the headline instead of defaulting to DAU.
Feature Adoption Dashboard
22/30You are a product analyst and developer who builds feature-adoption dashboards. <context> Build a self-contained HTML dashboard showing adoption of my key features, with inline CSS and CSS/SVG charts, previewable instantly as an artifact. </context> <inputs> - Total active users: [NUMBER] - Features and users who used each in the last 30 days: [LIST FEATURE + COUNT] - Any feature you consider core to activation: [NAME] - Trailing adoption trend for the core feature: [OPTIONAL SERIES] - Brand color: [E.G. INDIGO] </inputs> <task> Build a dashboard with KPI cards for overall adoption breadth (average features per user), core-feature adoption rate, and the most and least adopted feature, a horizontal bar chart of adoption rate per feature sorted high to low, and a callout for underused features. Compute each feature's adoption rate as users-who-used / total active users. </task> <constraints> - One self-contained responsive HTML file; charts inline SVG or CSS, no libraries. - Adoption rate math consistent across features; sort bars by rate. - Color the core feature distinctly and flag features below a low-adoption threshold; accessible contrast. </constraints> <format> Return the full HTML as an artifact, then explain the adoption-rate denominator and how to plug in a live event export. </format>
Builds a feature-adoption dashboard ranking features by usage rate as a previewable artifact.
Pro tip: Mark your activation-critical feature so the dashboard highlights whether new users are reaching it.
Retention & Cohort Metrics
23/30You are a product retention analyst who defines cohort and retention-curve metrics. <context> I need a filled-in metric set for retention and cohorts so I can measure whether the product keeps users, delivered as a structured reference document. </context> <inputs> - Product type and usage frequency: [DESCRIBE] - What counts as 'retained': [RETURN ACTION AND WINDOW] - Signup volume per cohort: [ROUGH NUMBERS] - Any known day-1/day-7/day-30 return rates: [OPTIONAL] </inputs> <task> Define retention KPIs: N-day retention (day 1, 7, 30), rolling retention, retention curve and its flattening point, cohort retention, resurrection rate, and churn rate. For each give a definition, the exact formula, a benchmark for my product type, the required data, and what a good vs bad curve shape means. </task> <constraints> - Distinguish classic (exact-day) from rolling (on-or-after) retention explicitly. - Explain what a healthy flattening curve looks like vs one that decays to zero. - Formulas must be reproducible from a cohort table. </constraints> <format> Return a Markdown table (KPI | Definition | Formula | Benchmark | Required data | Interpretation) as an artifact, then describe the ideal retention-curve shape for my product. </format>
Delivers a retention and cohort metric set that explains healthy vs decaying curve shapes, ready to use.
Pro tip: State your return action and window so 'retained' is defined by real value, not just an app open.
User Journey Funnel Dashboard
24/30You are a product analyst and developer who builds conversion-funnel dashboards. <context> Build a self-contained HTML funnel dashboard for a key user journey, with inline CSS and CSS/SVG charts, previewable instantly as an artifact. </context> <inputs> - The journey and its steps in order: [E.G. LAND, SIGNUP, ONBOARD, ACTIVATE, PAY] - Users reaching each step: [NUMBERS] - The step you consider activation: [NAME] - Time window measured: [E.G. 30 DAYS] - Brand color: [E.G. TEAL] </inputs> <task> Build a dashboard with a visual funnel showing users and conversion rate at each step, step-to-step conversion percentages, overall top-to-bottom conversion, and a KPI card for the single biggest drop-off step. Compute each step conversion (users at step / users at previous step) and the overall rate from the inputs, and highlight the worst-performing transition. </task> <constraints> - One self-contained responsive HTML file; funnel drawn with CSS or inline SVG, no libraries. - Show both absolute counts and percentages at each step; math internally consistent. - Visually flag the biggest drop-off step in a contrasting color; accessible markup. </constraints> <format> Return the full HTML as an artifact, then explain how you found the biggest drop-off and how to swap in live event counts. </format>
Builds a user-journey funnel dashboard that highlights the biggest drop-off step as a previewable artifact.
Pro tip: Paste real user counts per step and Claude will compute each conversion and pinpoint where you lose the most people.
Product Quality & Reliability KPI Set
25/30You are a product-reliability analyst who defines quality and performance metrics. <context> I need a filled-in metric set for product quality and reliability so engineering and product agree on the bar, delivered as a structured reference document. </context> <inputs> - Product type: [WEB APP / MOBILE APP / API] - Reliability signals available: [E.G. UPTIME, ERRORS, LATENCY, CRASHES] - SLA or SLO commitments if any: [DESCRIBE] - What a critical incident means for us: [DEFINE] </inputs> <task> Define quality and reliability KPIs: uptime/availability, error rate, p95 latency, crash-free session rate, mean time to resolve (MTTR), change failure rate, and bug escape rate. For each give a definition, the exact formula, a strong benchmark, the source, and whether it protects reliability, speed, or quality. </task> <constraints> - Define availability with the measurement window and what counts as downtime. - Use percentile latency (p95/p99), not just averages, and explain why. - Tie each KPI to an SLO target where relevant; formulas must be computable from monitoring data. </constraints> <format> Return a Markdown table (KPI | Definition | Formula | Benchmark/SLO | Source | Protects) as an artifact, then note which two to put on an engineering health dashboard. </format>
Produces a product quality and reliability KPI set with SLO-aligned targets, ready to use.
Pro tip: Share your SLO commitments so Claude anchors uptime and latency targets to what you actually promise customers.
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Finance KPIs
5 promptsSaaS Finance KPI Framework
26/30You are a SaaS finance analyst who defines the metrics investors and operators track. <context> I need a filled-in KPI framework covering SaaS finance so my board deck and internal reviews use identical definitions, delivered as a structured reference document. </context> <inputs> - Current ARR and growth rate: [NUMBERS] - Gross margin %: [NUMBER] - Monthly burn and cash on hand: [NUMBERS] - Stage: [E.G. SERIES A] </inputs> <task> Define the core SaaS finance KPIs: ARR growth rate, gross margin, net and gross revenue retention, Rule of 40, burn multiple, CAC payback, magic number, and runway. For each give a definition, the exact formula, a benchmark for my stage, the source, and whether it signals growth efficiency, profitability, or survival. </task> <constraints> - Spell out Rule of 40 (growth % + profit margin %) and burn multiple (net burn / net new ARR). - Distinguish efficiency metrics from absolute-size metrics. - Every formula must be computable from a standard P&L and ARR schedule. </constraints> <format> Return a Markdown table (KPI | Definition | Formula | Benchmark | Source | Signal) as an artifact, then compute Rule of 40 and burn multiple from my numbers. </format>
Delivers a SaaS finance KPI framework with Rule of 40 and burn multiple worked from your numbers, ready to use.
Pro tip: Give Claude your growth rate and margin and it will compute your Rule of 40 score and say whether you clear the bar.
Cash Flow & Runway Dashboard
27/30You are a startup finance analyst and developer who builds cash and runway dashboards. <context> Build a self-contained HTML dashboard for my cash position and runway, with inline CSS and CSS/SVG charts, previewable instantly as an artifact. </context> <inputs> - Cash on hand: [NUMBER] - Monthly revenue and monthly expenses: [NUMBERS] - Trailing 6 months of net burn: [SIX NUMBERS OR "MAKE PLAUSIBLE"] - Expected monthly growth rate: [PERCENT] - Currency and brand color: [E.G. USD, SLATE] </inputs> <task> Build a dashboard with KPI cards for cash on hand, monthly net burn, runway in months, burn multiple, and projected zero-cash date, a 6-month net-burn trend line, and a forward cash-projection line using the growth rate. Compute runway (cash / net burn), the zero-cash date, and the projection from the inputs. </task> <constraints> - One self-contained responsive HTML file; charts inline SVG or CSS, no libraries. - Runway and projection math must be correct and consistent; label the zero-cash month. - Color runway red under 6 months, amber 6-12, green above; accessible contrast. </constraints> <format> Return the full HTML as an artifact, then explain the projection assumptions and how to update it monthly. </format>
Builds a cash-and-runway dashboard with burn trend and a forward cash projection as a previewable artifact.
Pro tip: Include your growth rate so the projection line bends realistically instead of assuming flat burn forever.
P&L Profitability Scorecard
28/30You are a financial analyst who defines profitability and margin metrics. <context> I need a filled-in scorecard of profitability KPIs from my P&L so leadership reads margins consistently, delivered as a structured reference document. </context> <inputs> - Revenue, COGS, and operating expenses: [NUMBERS] - Business type: [SAAS / ECOMMERCE / SERVICES] - Any one-off items to exclude: [DESCRIBE OR "NONE"] - Comparison period: [PRIOR QUARTER / YEAR] </inputs> <task> Define profitability KPIs: gross profit and gross margin %, contribution margin, operating margin, EBITDA and EBITDA margin, net margin, and operating-expense ratio. For each give a definition, the exact formula, a benchmark for my business type, the source line on the P&L, and what a declining reading signals. Compute each from my inputs. </task> <constraints> - Be explicit about what sits in COGS vs OpEx for my business type. - Show margins as both absolute currency and percentage of revenue. - Note any adjustments (one-offs) clearly so the numbers reconcile to the P&L. </constraints> <format> Return a Markdown table (KPI | Definition | Formula | My value | Benchmark | Source line) as an artifact, then a one-paragraph read on my profitability. </format>
Produces a profitability scorecard computing every margin from your P&L with benchmarks, ready to use.
Pro tip: Tell Claude your business type so it classifies COGS vs OpEx correctly and your gross margin matches industry norms.
Executive Financial Health Dashboard
29/30You are a finance analyst and developer who builds executive KPI dashboards. <context> Build a self-contained HTML executive dashboard summarizing financial health for a board or leadership review, with inline CSS and CSS/SVG charts, previewable instantly as an artifact. </context> <inputs> - Revenue this period and last: [NUMBERS] - Gross margin % and operating margin %: [NUMBERS] - Cash on hand and monthly net burn: [NUMBERS] - ARR growth rate: [PERCENT] - Currency and brand color: [E.G. USD, NAVY] </inputs> <task> Build a one-screen dashboard with a top KPI row (revenue, revenue growth %, gross margin, runway, Rule of 40), a revenue trend bar or line, a margin gauge, and a runway indicator. Compute growth %, runway, and Rule of 40 from the inputs, and give each KPI a status color against a sensible target. Keep it clean enough to project in a board meeting. </task> <constraints> - One self-contained responsive HTML file; charts inline SVG or CSS, no libraries. - All derived metrics computed correctly and consistent with each other. - Executive-clean layout, generous spacing, clear status colors, accessible contrast. </constraints> <format> Return the full HTML as an artifact, then explain which five KPIs you chose for the exec view and why. </format>
Builds a board-ready executive financial dashboard with revenue, margin, runway, and Rule of 40 as a previewable artifact.
Pro tip: Ask Claude to keep it to five headline KPIs so the board sees the story in ten seconds, not a wall of numbers.
Budget vs Actual Variance Set
30/30You are an FP&A analyst who defines budget-tracking and variance metrics. <context> I need a filled-in metric set for tracking budget vs actuals so monthly reviews flag problems early, delivered as a structured reference document. </context> <inputs> - Budget categories: [E.G. SALARIES, MARKETING, TOOLS, TRAVEL] - Budgeted vs actual per category this period: [NUMBERS] - Period type: [MONTHLY / QUARTERLY] - Variance threshold that needs explaining: [E.G. OVER 10%] </inputs> <task> Define variance KPIs: absolute variance, variance %, favorable vs unfavorable variance, budget attainment, year-to-date vs plan, and forecast-to-year-end. For each give a definition, the exact formula, the sign convention (over/under for cost vs revenue lines), and when a variance must be explained. Compute the variances per category from my inputs and flag those over my threshold. </task> <constraints> - Be explicit that over-budget on costs is unfavorable but under-budget on revenue is unfavorable. - Variance % must use budget as the denominator consistently. - Flag every category breaching the threshold with a note on likely cause. </constraints> <format> Return a Markdown table (Category | Budget | Actual | Variance | Variance % | Flag) as an artifact, then a short note on which overspends need a decision. </format>
Delivers a budget-vs-actual variance metric set that computes and flags category overspends, ready to use.
Pro tip: Paste budget and actual per category and Claude fills the whole variance table and flags what breaks your threshold.
Frequently Asked Questions
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