30 Claude prompts for pharmacy counseling, handouts, and SOPs

You are a pharmacist who writes plain-language medication handouts for patients with limited health literacy. <context> Willowbrook Pharmacy wants a one-page handout for hydrochlorothiazide 25 mg that patients can take home, written at roughly a 6th-grade reading level. </context> <inputs> - Drug: hydrochlorothiazide 25 mg, once daily in the morning - Purpose (pharmacist-confirmed): helps the body get rid of extra fluid and salt, used for blood pressure - Key points to include: take in the morning to avoid nighttime bathroom trips, may increase urination in the first few days, drink water normally unless told otherwise by the prescriber, report leg cramps or unusual weakness - Reading level target: 6th grade, short sentences, no medical jargon </inputs> <task> Write a one-page handout with sections for "What this medicine does," "How to take it," "What to expect," and "Call us if." Use only the points supplied. </task> <constraints> - Every sentence should be readable at a 6th-grade level, avoid words like "diuretic" without explaining it in plain terms - Do not add side effects or interactions beyond what's listed - Keep the whole handout to one printed page </constraints> <format> A one-page handout with four short labeled sections and a bolded pharmacy phone number placeholder [PHARMACY PHONE]. </format>

You are a pharmacist building a visual daily dosing schedule for a patient on multiple medications. <context> Patient Walter Grimes takes four medications on a schedule his prescriber has already set. He asked for a simple chart he can put on his fridge. </context> <inputs> - Metformin 500 mg, twice daily with breakfast and dinner - Lisinopril 10 mg, once daily in the morning - Atorvastatin 20 mg, once daily at bedtime - Aspirin 81 mg, once daily in the morning - All timings and doses confirmed by the prescriber, no changes needed </inputs> <task> Build a simple daily schedule chart showing morning, midday, evening, and bedtime columns with the correct drug and dose in each slot, plus a one-line note on taking metformin with food. </task> <constraints> - Use only the four drugs and timings given, do not reorganize the regimen or suggest a different schedule - Make it easy to scan at a glance, large text-equivalent formatting - Include a blank row at the bottom for the patient to add a new medication later </constraints> <format> A markdown table with time-of-day columns and drug/dose rows, plus the note below the table. </format>

You are a pharmacist who writes handouts explaining brand-to-generic substitutions. <context> Several patients this week are being switched from brand Synthroid to generic levothyroxine at the same dose due to a formulary change. You want one reusable handout instead of explaining it one by one. </context> <inputs> - Old drug: Synthroid (brand) - New drug: levothyroxine, same dose, same manufacturer-verified bioequivalence class - Reason: insurance formulary update effective this month - Patient note to include: if pills look or feel different, that's expected and does not mean the dose changed </inputs> <task> Write a generic handout that explains the switch, states plainly that the active ingredient and dose are unchanged, addresses the appearance-difference note, and gives one line on who to call with questions. </task> <constraints> - State this is a substitution approved through the pharmacy's standard formulary process, not a clinical opinion on brand vs generic quality - Keep it under 200 words so it prints on a half page - Leave a [PHARMACY NAME] and [PHONE] placeholder for reuse across patients </constraints> <format> A half-page handout, three short paragraphs, no headers needed. </format>

You are a pharmacist writing a storage and disposal reference sheet for commonly dispensed medications. <context> Willowbrook Pharmacy wants a single handout covering storage and safe disposal for the five medication types it dispenses most often, to hand out at counseling. </context> <inputs> - Insulin (opened vials/pens): refrigerate unopened, room temperature once in use per manufacturer label, discard per label date - Controlled substances (e.g. opioids, stimulants): keep locked, do not flush unless on FDA flush list, use a take-back location or in-home deactivation pouch otherwise - Nitroglycerin: keep in original container, away from light and moisture, discard 6 months after opening per label - Liquid antibiotics: refrigerate if labeled, discard unused portion after the course per pharmacist instruction - Standard oral tablets/capsules: room temperature, away from bathroom humidity, use a take-back location to dispose </inputs> <task> Build a reference sheet with one short storage line and one short disposal line for each of the five categories, plus a footer line pointing to the nearest DEA take-back locator. </task> <constraints> - Use only the storage and disposal facts given for each category, do not generalize across categories - Note the flush-list exception for controlled substances exactly as given, don't imply flushing is generally safe - Keep each category to two lines max </constraints> <format> Five short labeled sections (one per drug category) followed by a one-line footer. </format>

You are a pharmacist documenting confirmed interaction cautions for a patient's take-home packet. <context> Patient Aisha Rahman was just dispensed warfarin. The pharmacist has already reviewed her profile and identified two specific interaction cautions to document for the patient, based on her other known medications and supplements. </context> <inputs> - Drug: warfarin, dose per prescriber - Confirmed caution 1: she takes an OTC ibuprofen occasionally, pharmacist wants her to check with the pharmacy before taking NSAIDs while on warfarin - Confirmed caution 2: she takes a vitamin K-containing multivitamin, pharmacist wants consistent (not necessarily zero) vitamin K intake day to day - Pharmacist instruction: no other interactions flagged in this review </inputs> <task> Write a caution sheet documenting exactly these two interaction points in plain language, what to do about each, and a line inviting her to bring in any new OTC product or supplement before starting it. </task> <constraints> - Document only the two cautions given, do not add general warfarin interaction lists from outside knowledge - Make clear these are the cautions identified in this specific profile review, not a complete interaction reference - Avoid alarming language, use "check with us first" framing rather than "dangerous" </constraints> <format> A short caution sheet with two numbered items and a one-line closing invitation. </format>

You are a pharmacy operations manager documenting standard operating procedures for a retail pharmacy. <context> Willowbrook Pharmacy needs a written SOP for verifying a new prescription before it's filled, so every technician and pharmacist follows the same steps. </context> <inputs> - Pharmacy: Willowbrook Pharmacy - Steps confirmed by the pharmacist-in-charge: (1) confirm patient identity with two identifiers, (2) verify prescriber DEA/NPI is active, (3) check for duplicate therapy against profile, (4) run insurance adjudication, (5) pharmacist final verification before dispensing - Documentation requirement: initial and timestamp each step in the pharmacy system - Exception path: if step 3 flags a duplicate, escalate to pharmacist before continuing </inputs> <task> Write a numbered SOP covering the five steps, who is responsible for each (technician vs pharmacist), the documentation requirement, and the exception path for a duplicate therapy flag. </task> <constraints> - Use the five steps exactly as given, in that order, do not add or remove steps - Clearly separate technician-performed steps from pharmacist-only steps - Include the documentation and exception-path requirements as written, not paraphrased into something looser </constraints> <format> A numbered SOP document with a "Responsible role" tag on each step and a highlighted "Exception" callout box. </format>

You are a pharmacy compliance officer writing an SOP for controlled substance handling. <context> Willowbrook Pharmacy needs a documented SOP for receiving, storing, and dispensing Schedule II medications, based on the pharmacy's existing DEA-compliant practices. </context> <inputs> - Receiving: two-person count and sign-off on delivery, discrepancies logged same day - Storage: locked safe, access limited to pharmacist and lead technician, log entry on every access - Dispensing: pharmacist-only final check, patient ID verification, PDMP check logged before dispensing - Reconciliation: weekly perpetual inventory count against dispensing log, discrepancies over the pharmacy's threshold reported to the pharmacist-in-charge same day </inputs> <task> Write a four-section SOP (Receiving, Storage, Dispensing, Reconciliation) documenting these existing practices, with a clear "who" and "how logged" for each step. </task> <constraints> - Document the practices exactly as given, do not introduce different thresholds or roles - Keep each section to 3 to 5 steps - Include a note that any discrepancy is reported to the pharmacist-in-charge, not resolved informally </constraints> <format> A four-section SOP document with numbered steps under each section heading. </format>

You are a pharmacy quality and safety coordinator writing an internal error reporting SOP. <context> Willowbrook Pharmacy wants a clear, blame-free SOP for how staff report a medication error or near-miss, based on the process the pharmacist-in-charge has approved. </context> <inputs> - Immediate steps: stop and assess patient safety first, notify the pharmacist-in-charge immediately, do not alter or discard the involved materials - Documentation: complete the internal incident form within 24 hours, factual and non-blaming language only - Patient notification: pharmacist-in-charge decides if and how the patient is contacted, staff do not contact the patient independently - Follow-up: incident reviewed at the next weekly staff huddle for a process fix, not for individual blame </inputs> <task> Write the SOP covering immediate steps, documentation, patient notification authority, and the blame-free follow-up review, in that order. </task> <constraints> - Keep the language non-punitive throughout, this is a safety process, not a disciplinary one - Make clear staff do not contact the patient independently, only the pharmacist-in-charge decides that - Do not add a disciplinary or HR step, none was given </constraints> <format> A four-section SOP with short numbered steps and one bolded line stating the process is non-punitive. </format>

You are a pharmacy operations manager writing an SOP for cold chain medication handling. <context> Willowbrook Pharmacy stores refrigerated vaccines and insulin and needs a documented cold chain SOP covering receiving through dispensing. </context> <inputs> - Receiving: check shipment temperature indicator on arrival, log time and temperature, reject and quarantine if indicator shows excursion - Storage: refrigerator logged twice daily (open and close), target range 36 to 46 degrees F, alarm set for out-of-range - Power failure protocol: move stock to backup unit within 30 minutes, log the event and duration - Dispensing: verify product was within range for its entire storage period before dispensing, use insulated bag with ice pack for patient transport </inputs> <task> Write a four-section SOP (Receiving, Storage, Power Failure, Dispensing) documenting these steps, with the specific temperature range and timing thresholds included exactly. </task> <constraints> - Use the temperature range and 30-minute threshold exactly as given, do not round or generalize - Include the logging requirement (twice daily, open/close) explicitly - Do not omit the power failure section, cold chain SOPs are incomplete without it </constraints> <format> A four-section SOP with numbered steps, temperatures and timings shown in bold. </format>

You are a pharmacy operations manager writing a cleaning SOP for a compounding room. <context> Willowbrook Pharmacy's non-sterile compounding room needs a documented daily, weekly, and monthly cleaning SOP with a log format staff can sign off on. </context> <inputs> - Daily: wipe all work surfaces and equipment with approved disinfectant after each compound, clean the balance, dispose of gloves and single-use items - Weekly: deep clean of the hood and mortar/pestle equipment, restock cleaning supplies, check disinfectant expiration dates - Monthly: full room cleaning including floors, walls to shoulder height, and storage shelving, logged with staff initials and date - Documentation: a log sheet with columns for date, task, initials, and any deviation noted </inputs> <task> Write the SOP text for the three cleaning frequencies plus a log sheet template staff fill out and initial. </task> <constraints> - Keep the three frequency tiers exactly as given, do not merge daily and weekly tasks - The log sheet must have the four columns specified, no fewer - Note that any deviation gets written in the log, not left blank </constraints> <format> SOP text in three labeled sections (Daily, Weekly, Monthly) followed by a markdown table log template with the four columns. </format>

You are a pharmacy training coordinator building an onboarding checklist for new pharmacy technicians. <context> Willowbrook Pharmacy just hired technician Jamal Price, starting Monday. You need a first-two-weeks onboarding checklist covering systems, workflow, and compliance basics. </context> <inputs> - New hire: Jamal Price, pharmacy technician - Systems to train on: point-of-sale, prescription queue software, insurance adjudication screen - Workflow shadowing: day 1 to 3 shadow intake, day 4 to 6 shadow fill/label, day 7 to 10 shadow pickup counter under supervision - Compliance basics: HIPAA training module, controlled substance handling policy, error reporting SOP, all to be completed and signed by day 5 - Sign-off: pharmacist-in-charge signs off on each shadowing stage before technician works it unsupervised </inputs> <task> Build a day-by-day checklist for the first two weeks covering systems training, workflow shadowing stages, compliance modules with the day-5 deadline, and pharmacist sign-off checkboxes at each stage transition. </task> <constraints> - Keep the shadowing day ranges exactly as given, do not compress the schedule - Include the day-5 compliance deadline as a hard checkpoint - Add a sign-off checkbox column, not just a task list </constraints> <format> A two-week checklist table with columns for day, task, and pharmacist sign-off. </format>

You are a pharmacy compliance trainer writing a HIPAA refresher session for pharmacy staff. <context> Willowbrook Pharmacy runs an annual 20-minute HIPAA refresher for all staff. You want a script covering the three real scenarios the pharmacist-in-charge flagged from this year's near-misses. </context> <inputs> - Scenario 1: a family member calls asking about another adult patient's prescription without that patient's authorization on file - Scenario 2: a staff member is asked to confirm whether a specific person is a patient at the pharmacy, by someone claiming to be a friend - Scenario 3: discussing a patient's medication within earshot of other customers at the counter - Policy to reinforce: verify authorization on file before disclosing any information, use the private consultation area for sensitive conversations </inputs> <task> Write a 20-minute training script that walks through each of the three scenarios, states the correct response for each based on the policy given, and ends with a short 3-question knowledge check. </task> <constraints> - Use only the three scenarios given, do not add unrelated HIPAA topics - State the correct response clearly for each scenario, don't leave it open-ended - Keep the knowledge check to exactly 3 questions with answers </constraints> <format> A training script with three scenario sections (situation, correct response, why it matters) followed by a 3-question knowledge check with an answer key. </format>

You are a pharmacy trainer writing a step-by-step guide for the point-of-sale and insurance adjudication system. <context> Willowbrook Pharmacy uses a specific POS and adjudication workflow that new technicians need to learn. You want a written reference guide, not just verbal training. </context> <inputs> - Step 1: scan patient ID card or search by name/DOB to pull up profile - Step 2: verify insurance is active, run adjudication, review copay and any rejection code - Step 3: if rejected, check the three most common codes (prior auth required, refill too soon, drug not covered) and the pharmacy's standard next action for each - Step 4: collect payment, print label and handout, route to pharmacist for final check </inputs> <task> Write a step-by-step reference guide covering all four steps, with a small table under step 3 showing the three common rejection codes and the standard next action for each. </task> <constraints> - Keep the four main steps in the order given - The rejection code table must include exactly the three codes given, with the pharmacy's actual next action, not a generic explanation - Write it as a guide a new technician can follow without someone standing over their shoulder </constraints> <format> A numbered step-by-step guide with a rejection-code table embedded after step 3. </format>

You are a pharmacy operations manager preparing staff for a seasonal flu shot clinic. <context> Willowbrook Pharmacy is running a Saturday flu shot clinic with a walk-in and appointment mix. You need a staff briefing document covering roles and logistics. </context> <inputs> - Expected volume: 60 appointments, plus walk-in capacity - Roles: one pharmacist administering, one technician on intake forms and consent, one on front desk check-in and insurance/self-pay collection - Intake requirement: every patient completes the standard vaccine information and consent form before administration - Contingency: if walk-in volume exceeds capacity, front desk offers next available appointment slot rather than an extended wait </inputs> <task> Write a one-page staff briefing covering the roles, the intake and consent requirement, expected volume, and the walk-in contingency plan. </task> <constraints> - Assign each of the three roles exactly as given, don't combine or split them differently - State the consent form requirement as mandatory for every patient, no exceptions - Keep the contingency plan as offering a next slot, not turning people away outright </constraints> <format> A one-page briefing with a "Roles" table and short "Volume" and "Contingency" sections. </format>

You are a pharmacy training coordinator building a 30-60-90 day plan for a newly licensed staff pharmacist. <context> Willowbrook Pharmacy hired a new staff pharmacist, Dr. Priya Nair, starting in two weeks. You want a structured 30-60-90 day plan the pharmacist-in-charge will use to track her ramp-up. </context> <inputs> - Days 1 to 30: shadow all workflow stations, complete internal SOP review and sign-off, begin supervised final verification - Days 31 to 60: independent final verification with pharmacist-in-charge spot checks, begin patient counseling independently, start on-call rotation training - Days 61 to 90: full independent operation, first solo on-call shift with backup pharmacist reachable, 90-day performance check-in - Milestones each pharmacist-in-charge wants tracked: SOP sign-off date, first independent verification date, first solo counseling session date, first solo on-call date </inputs> <task> Build the 30-60-90 day plan with the milestones tracked as a checklist, organized by the three periods given. </task> <constraints> - Keep the three periods and their content exactly as given - Present the four milestones as a trackable checklist with a date field, not buried in prose - Do not add clinical competency assessments beyond what's listed, that's a separate credentialing process </constraints> <format> A three-section plan (30/60/90 days) each with its activities, followed by a milestone tracking table with a date column. </format>

You are a pharmacy operations manager writing an internal notice about a drug shortage. <context> Willowbrook Pharmacy's primary wholesaler has confirmed a shortage of injectable furosemide. The pharmacist-in-charge has already decided on the substitution and workflow change staff should follow. </context> <inputs> - Affected drug: injectable furosemide, all strengths, wholesaler confirms 3 to 4 week shortage - Pharmacist-approved plan: substitute oral formulation where clinically appropriate per prescriber, contact prescriber's office for any patient currently on the injectable - Staff action: flag any incoming prescription for this drug to the pharmacist before processing, do not tell patients it's simply "unavailable" without offering the escalation path - Effective date and review date: effective immediately, reviewed again in 2 weeks or when wholesaler updates </inputs> <task> Write an internal staff notice covering the shortage, the approved plan, the required staff action, and the review date. </task> <constraints> - Present the substitution plan as the pharmacist's decision already made, not something staff should decide case by case - Make the "flag before processing" instruction unmissable, bold or highlighted - Include the review date so staff know this isn't a permanent policy </constraints> <format> A one-page internal notice with a bolded headline, three short sections, and a highlighted action line. </format>

You are a pharmacy operations manager writing a discrepancy email to a pharmaceutical wholesaler. <context> Willowbrook Pharmacy's weekly order from its primary wholesaler arrived short on two items. You need a discrepancy email requesting correction. </context> <inputs> - Wholesaler: Meridian Pharma Distribution - Order number: MPD-88213 - Discrepancy 1: ordered 10 boxes of insulin glargine pens, received 6 - Discrepancy 2: ordered 5 bottles of amoxicillin 250mg/5mL suspension, received 0, marked "backordered" on packing slip but not communicated in advance - Requested resolution: ship the shortfall on next-day delivery if in stock, or provide a firm ETA for the backordered item </inputs> <task> Write a professional discrepancy email listing both items, the ordered vs received quantities, and the specific resolution requested for each. </task> <constraints> - List the order number and both discrepancies clearly with exact quantities, don't summarize them vaguely - Keep the tone professional and factual, not accusatory - Ask for a specific response (ETA or next-day ship), not just "please advise" </constraints> <format> A short business email with a subject line, greeting, itemized discrepancy list, and a clear closing request. </format>

You are a pharmacy compliance officer distributing a manufacturer recall notice to staff. <context> Willowbrook Pharmacy received a Class II recall notice from a manufacturer for specific lots of a blood pressure medication. You need to distribute this internally and prepare for patient outreach. </context> <inputs> - Drug and lots: valsartan 160mg, lot numbers VL2291 and VL2308 - Recall class and reason per manufacturer notice: Class II, potential impurity above acceptable limit - Pharmacy action required: pull affected lots from shelf immediately, check dispensing log for patients who received these lots in the last 90 days, hold for pharmacist review before contacting affected patients - Deadline: complete shelf pull and log check within 24 hours of notice </inputs> <task> Write an internal distribution notice covering the recall details, the required shelf-pull and log-check actions, the 24-hour deadline, and a note that patient contact happens only after pharmacist review. </task> <constraints> - Include the exact lot numbers and recall class, do not generalize to "affected lots" - Make the 24-hour deadline prominent - State clearly that staff do not contact patients directly until the pharmacist has reviewed the list </constraints> <format> An internal notice with a bolded recall summary line, a numbered action list, and a highlighted deadline. </format>

You are a pharmacy inventory coordinator building a disposal log template for expired stock. <context> Willowbrook Pharmacy does a monthly expired-stock pull and needs a standardized log to document what was pulled and how it was disposed of, for compliance records. </context> <inputs> - Fields the pharmacist-in-charge wants tracked: date pulled, drug name and strength, lot number, quantity, expiration date, disposal method (reverse distributor, DEA-registered destruction for controlled substances, or waste manifest), staff initials - Controlled substances require a separate line noting the DEA Form 41 reference number - Monthly summary: total items pulled and total disposed, reviewed and signed by pharmacist-in-charge </inputs> <task> Build a disposal log template with the fields given, a note field for the DEA Form 41 reference on controlled substance lines, and a monthly summary section with a pharmacist sign-off line. </task> <constraints> - Include every field listed, in the order given - The controlled substance note must be its own visible column, not buried in a general notes field - The summary section needs a sign-off line, not just totals </constraints> <format> A markdown table template with the listed columns, followed by a monthly summary block with a sign-off line. </format>

You are a pharmacy operations manager preparing a renewal negotiation email to a supply vendor. <context> Willowbrook Pharmacy's contract with its packaging supplier renews next month. The owner reviewed pricing and wants to negotiate before auto-renewal. </context> <inputs> - Vendor: ClearSeal Packaging Supply - Current contract: $1,240/month for vial and bag supplies, auto-renews in 30 days - Leverage point: a competing supplier quoted $1,050/month for a comparable package, pharmacy has been a customer for 4 years with no late payments - Ask: match or beat the competing quote, or the pharmacy will evaluate switching at renewal - Tone: firm but keep the relationship open, this is a negotiation not a termination </inputs> <task> Write a renewal negotiation email that references the tenure and payment history, states the competing quote as leverage without naming the competitor, and makes the specific ask. </task> <constraints> - Do not name the competing vendor by name, refer to it as "a comparable offer" - Keep the tone professional and relationship-preserving, not a threat - State a clear deadline tied to the 30-day renewal window </constraints> <format> A business email with subject line, a brief relationship reference, the leverage point, the specific ask, and a deadline. </format>

You are a pharmacist writing a patient education handout series for a chronic condition medication program. <context> Willowbrook Pharmacy runs a diabetes medication education program. You need the first handout in a three-part series covering metformin basics for newly diagnosed patients. </context> <inputs> - Series topic: metformin basics, part 1 of 3 (parts 2 and 3 cover monitoring and diet coordination, not part of this task) - Points confirmed by pharmacist: what metformin does in plain terms, take with food to reduce stomach upset, effects build over 1 to 2 weeks so don't expect an immediate change, do not double up if a dose is missed - Format request: friendly but not condescending, patient just diagnosed and likely anxious </inputs> <task> Write part 1 of the series covering the four points given, framed to reassure a newly diagnosed patient without minimizing the adjustment. End with a line previewing that part 2 covers monitoring. </task> <constraints> - Cover only part 1's content, do not pull in part 2 or 3 topics - Use the missed-dose instruction exactly as given, do not add a different missed-dose rule from outside knowledge - Keep the tone supportive, avoid clinical distance </constraints> <format> A one-page handout titled "Starting Metformin: What to Expect (Part 1 of 3)" with short paragraphs. </format>

You are a pharmacist writing a caregiver instruction sheet for a pediatric prescription. <context> Patient is a 6-year-old, prescription for amoxicillin oral suspension prescribed by the pediatrician. The pharmacist has already calculated and confirmed the dose. You need a caregiver-facing instruction sheet. </context> <inputs> - Drug: amoxicillin oral suspension, dose and frequency confirmed by pharmacist per prescriber's order, 10-day course - Administration notes: shake well before each dose, use the provided oral syringe not a kitchen spoon, can be given with or without food - Completion instruction: finish the full 10-day course even if the child feels better sooner, per prescriber's order - What to watch for: pharmacist-confirmed items only, rash or persistent vomiting, call the pediatrician if either occurs </inputs> <task> Write a caregiver instruction sheet covering how to prepare and give each dose, the full-course completion instruction, and the two watch-for items with the call-the-pediatrician action. </task> <constraints> - Use the exact dose and course length confirmed by the pharmacist, do not recalculate or suggest an alternative - State the full-course instruction as the prescriber's order, not a general suggestion - Limit the watch-for list to the two items given </constraints> <format> A one-page caregiver sheet with "How to give it," "Finish the full course," and "Call the pediatrician if" sections. </format>

You are a pharmacist building a home medication safety checklist for a senior patient on multiple medications. <context> Patient Eleanor Voss, age 78, takes seven medications managed by two prescribers. Her pharmacist completed a medication review and wants a home safety checklist for her and her daughter, who helps manage her medications. </context> <inputs> - Pharmacist-confirmed safety points: keep one updated medication list and bring it to every appointment, use a weekly pill organizer, review the list with the pharmacy after any new prescription from either doctor, store medications away from bathroom humidity - Fall-risk note from pharmacist: two of her medications can cause dizziness, stand up slowly and use the handrail - Family involvement: daughter should know where the medication list is kept and how to reach the pharmacy </inputs> <task> Build a simple home safety checklist covering the medication list habit, the pill organizer, the dizziness precaution, and the family-involvement point, written for both Eleanor and her daughter to use. </task> <constraints> - Use only the points confirmed by the pharmacist, do not add general polypharmacy advice from outside knowledge - Keep language plain and non-alarming, this is a safety habit sheet, not a warning label - Include a line for where to write the pharmacy's phone number </constraints> <format> A one-page checklist with checkboxes, addressed to both the patient and the family caregiver. </format>

You are a pharmacist writing a patient-facing vaccine information one-pager for a pharmacy immunization program. <context> Willowbrook Pharmacy offers the shingles vaccine and wants a one-pager to hand out to patients considering it, summarizing the facts the pharmacist wants covered. </context> <inputs> - Vaccine: shingles (recombinant), two-dose series - Points to include: who it's generally recommended for by age per CDC guidance, the two-dose schedule and spacing, common short-term reactions (soreness, fatigue, low-grade fever for a day or two), where to get the second dose if not at this pharmacy - Scheduling info: this pharmacy's typical appointment availability and walk-in policy </inputs> <task> Write a one-page handout covering the four content points and the scheduling info, ending with how to book the first dose. </task> <constraints> - Attribute the age recommendation to CDC guidance as a source, do not present it as this pharmacy's independent clinical opinion - List the common reactions as "common and short-term," don't imply they're the full safety profile - Keep the whole sheet to one page </constraints> <format> A one-page handout with a headline, four short content sections, and a booking call to action. </format>

You are a pharmacy patient advocacy coordinator drafting a prior authorization appeal letter. <context> Patient Tom Alvarez's insurance denied prior authorization for a prescribed medication. The prescriber's office has already provided the clinical justification; you need to draft the appeal letter for the prescriber's office to review, sign, and send. </context> <inputs> - Patient: Tom Alvarez - Denied drug: prescribed by Dr. Sarah Lin, denial reason per insurer: "step therapy not completed" - Justification provided by prescriber's office: patient already tried and discontinued the required step-therapy drug 8 months ago due to a documented adverse reaction, noted in his chart - Requested outcome: insurer approve the originally prescribed medication based on the documented prior trial and adverse reaction </inputs> <task> Draft an appeal letter stating the denial reason, the documented prior step-therapy trial and adverse reaction, and the specific approval requested, formatted for the prescriber's office letterhead. </task> <constraints> - Present the clinical justification as coming from the prescriber's documented chart notes, do not generate or infer clinical reasoning yourself - Mark it clearly as a draft for the prescriber's office to review and sign, not a final submission - Keep it to one page, formal appeal letter tone </constraints> <format> A one-page formal letter draft with a "DRAFT, PENDING PRESCRIBER REVIEW" header, addressed to the insurer's appeals department. </format>