20 ChatGPT Prompts for Plumbers
These are ready-to-use prompts for the owner of a plumbing business who wants to quote faster and stop drowning in admin. Just swap the [bracketed] parts for your own job, customer, and pricing details. Use them to book more calls, get more reviews, and win back the evenings you spend on paperwork.
In short: This page contains 20 copy-paste ready prompts, organized into 5 categories with a description and pro tip for each. The first 5 prompts are free instantly, no signup needed. Hand-curated and tested by the AI Academy team.
Quotes & Estimates
4 promptsJob Quote Draft
1/20You are the office manager for [your company], a plumbing business in [your city]. Write a clear quote for [the customer] for [the job, e.g. replacing a hot water cylinder]. Include line items for labor, parts, and callout. Use these figures: [your numbers]. Add payment terms and a note that the price holds for 14 days. Keep it professional and easy to understand.
Turns your figures into a tidy customer quote.
Pro tip: List parts and labor separately so customers see the value.
Callout Price Explainer
2/20Write a short, friendly explanation a customer can read that justifies our [amount] callout fee at [your company]. Cover diagnostic time, van stock, and travel, and reassure them it is deducted if they go ahead with the repair. Keep it under 80 words.
Heads off callout-fee complaints before they start.
Pro tip: Send this with your booking confirmation to avoid surprises.
Emergency Quote
3/20Write a quick quote message for an emergency [job, e.g. burst pipe] at [customer address area]. Explain our emergency callout rate of [amount], estimated parts, and that we can be there within [time]. Keep it calm and reassuring for a stressed customer.
Gives panicked customers a clear price fast.
Pro tip: Confirm the emergency rate in writing before you dispatch.
Quote Follow-Up
4/20Write a follow-up text to [the customer] who got our quote for [the job] [X] days ago. Reference the job, ask if they have any questions, and mention we can usually book them in this week. Keep it under 70 words and low pressure.
Rescues quotes that have gone silent.
Pro tip: Follow up within 3 days; plumbing buyers decide quickly.
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Customer Messages
4 promptsBooking Confirmation
5/20Write a booking confirmation text for [the customer] for a [job type] on [date] between [time window]. Include our plumber's name, that they will call ahead, and what the customer should do to prepare, like clearing access to the [area]. Keep it clear and friendly.
Confirms the appointment and reduces no-shows.
Pro tip: A prep note means the plumber wastes no time on arrival.
On-The-Way Text
6/20Write a short on-the-way text a plumber can send when heading to [the customer] for their [job]. Include the plumber's name, that they will arrive in about [X] minutes, and a friendly tone. Keep it under 40 words.
The small touch customers remember and review.
Pro tip: Save it as a template so any tech can send it in seconds.
Post-Job Invoice Message
7/20Write a message to send with the invoice after completing [the job] for [the customer]. Summarize the work done, note any parts replaced, mention the warranty on [X], give payment options, and thank them. Keep it warm and professional.
Sends the invoice with a professional wrap-up.
Pro tip: Mentioning the warranty builds trust and reduces callbacks.
Appointment Reminder
8/20Write a friendly reminder text for [the customer] about their plumbing appointment tomorrow, [date], between [time window]. Ask them to reply to confirm and to make sure someone over 18 is home. Keep it under 50 words.
Cuts wasted trips to empty houses.
Pro tip: Ask for a reply so you know the slot is still good.
Local Marketing & SEO
4 promptsGoogle Business Profile Post
9/20Write a Google Business Profile post for [your company], a plumber in [your city]. Highlight a common problem like [issue, e.g. low water pressure], explain we can help, and invite people to call for a free quote. Keep it under 1500 characters with a local, helpful tone.
Keeps your Google listing active and useful.
Pro tip: Post weekly; Google favors listings that stay fresh.
Service Area Page
10/20Write 300 words of website copy for the [service, e.g. boiler repair] page of [your company] serving [your city and nearby towns]. Cover the service, common signs a customer needs it, our fast response, and a clear call to action. Naturally include [service] in [city].
Builds a page that ranks for your service locally.
Pro tip: List the nearby towns you cover to catch more searches.
Seasonal Tip Post
11/20Write a helpful social post from [your company] warning [your city] homeowners about [seasonal issue, e.g. frozen pipes in winter]. Give 3 quick prevention tips, then invite them to call us if they need help. Keep it friendly and under 120 words.
Positions you as the local expert, not just a repair van.
Pro tip: Useful tips get shared, which spreads your name for free.
Local Ad Copy
12/20Write 3 short Facebook ad variations for [your company] targeting homeowners in [your city] who need a reliable plumber. Highlight fast response, upfront pricing, and local reputation. Keep each under 60 words with a clear call to action.
Gives you ad options to test cheaply.
Pro tip: Run all 3 and keep the cheapest cost per call.
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Reviews & Reputation
4 promptsReview Request Text
13/20Write a short, friendly text asking [the customer] to leave a Google review now that we have finished their [job]. Mention the specific work, say it helps our local business, and note the review link is coming. Keep it under 60 words.
Asks for reviews at the moment satisfaction peaks.
Pro tip: Send it the same day, right after the job is done.
Five-Star Reply
14/20Write a warm reply to this 5-star review for [your company]: [paste review]. Thank the customer by name, mention the job, and gently invite referrals. Keep it under 60 words and genuine.
Turns a good review into a referral nudge.
Pro tip: Reply to every review; it shows you are attentive.
Negative Review Response
15/20Write a calm, professional reply to this negative review of [your company]: [paste review]. Acknowledge the frustration, avoid blame, briefly give our side, and invite them to call [phone] to make it right. Keep it under 90 words.
Defuses a bad review in front of future customers.
Pro tip: Stay polite; readers judge your tone more than the complaint.
Referral Request
16/20Write a message to past customers of [your company] asking them to recommend us to neighbors or family who need a plumber in [your city]. Remind them of the job we did, and mention any thank-you we offer: [offer]. Keep it warm and casual.
Turns satisfied customers into a referral pipeline.
Pro tip: Neighbors trust neighbors; referral leads close faster.
Hiring & Admin
4 promptsJob Posting
17/20Write a job posting for a [role, e.g. qualified plumber] at [your company] in [your city]. List daily duties, required qualifications, the pay range of [range], van and tools provided, and why we are a good employer. Keep it honest and around 220 words.
Attracts qualified plumbers to your team.
Pro tip: Stating the pay range filters out mismatched applicants.
Van Stock Checklist
18/20Create a weekly van stock checklist for a plumbing van at [your company]. List common parts, fittings, and consumables a plumber should always carry for [common job types]. Format it as a simple checklist the tech can tick off each Monday.
Stops jobs stalling for a missing part.
Pro tip: A stocked van means fewer supply-run trips and happier customers.
Job Safety Steps
19/20Write a short safety procedure for a plumber doing [risky job, e.g. gas or hot water work] at a customer's home. Cover isolation, PPE, testing, and sign-off. Keep it as clear numbered steps a tech can follow on site.
Standardizes safety on higher-risk jobs.
Pro tip: Keep it in the van so techs can reference it anytime.
SOP for New Enquiries
20/20Write a standard operating procedure for handling a new phone or web enquiry at [your company]. Include what to ask the customer, how to log the job, how fast to reply, and when to send a quote. Format it as numbered steps anyone in the office can follow.
Makes sure no lead slips through the cracks.
Pro tip: A fast, consistent first reply wins most local jobs.
Frequently Asked Questions
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